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March 2024 by Juan R
Terrible customer and disrespectful staff. Can't even cancel a reservation and was told to use the 800 number. They supposedly didn't have the vehicle that I reserved and tried to increased on the agreed cost of the rental. Thus, I decided to cancel the reservation.
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March 2024 by Cill Candelaria
I came here to rent a car for the day. They treated me suspiciously because they didn't like the creative sticker protector on my credit card. I even removed it for them to prove it's real. Then they gave me a electric car at 27% battery. I have never used an electric car and wasn't given any physical instruction on how to charge it. They told me to just download an app.I will not use this hertz again
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March 2024 by Charmaine Lewis
Great service
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December 2023 by KING SQUADTV
The manager Rob . Didn’t remember a refund he supposedly issued for me . Said it would take 2 weeks to reflect on my credit card . I call 3 weeks later to follow up . Rob doesn’t remember telling me about a refund . . Robb was no help . Rob smoking to much weed on the job
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December 2023 by Chris Tineo
DONT Go here!!! First I rented a suv for one day and they overcharged me saying a returned car a week later and keep trying to make me pay for it Hertz experience 0/10 everytime
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November 2023 by Karla Asuncion
This branch is the worst. Worst manager. They gave us a tesla that was 30% charged, we were in a rush to go somewhere so we just took it and the manager said they will refund the charge fee when we return the car. We returned the car and they still charged us. We emailed and called the manager multiple times, no answer from him. We also kept going back to this branch and the associate told us just write your number down, the manager will give you a call. 3 months later - we havent heard anything from the manager. So unprofessional!
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October 2023 by Yenise Peralta
They never answer their phone. It’s just sad
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October 2023 by Ryan Flynn
Reserve at your own risk! The last two times I have made a reservation here they have not had the vehicle there at time of pick up. Gentlemen behind the desk tells me there’s a gas SUV available (I reserved an electric sedan). Why are you able to make a reservation if there aren’t any cars available? They extended their stay, I’m told. Why is this an available feature when you have other reservations for the car? ZipCar doesn’t allow you to extend if there is a reservation set.This time they wanted to charge an additional $200+ - in case something happens to the car? Yes, $200 is going to keep someone from damaging/stealing the vehicle. I prepaid the amount agreed upon and the receipt said $96 will be due at time of pick up. If your policy is to have a $200 temporary charge on all cards then you should have it clearly stated on the invoice, not in tiny lettering at the bottom.This is the last time I’m dealing with this company and will be recommending others to steer clear.
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October 2023 by Gary Love
Car was new and clean but the electric car battery was not full forcing me to frantically look for a charge. The staff was a bit unmotivated.
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August 2023 by Damian Guzman
The entire team is amazing and I appreciate the service here so much. They are always in an amazing mood.
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June 2023 by Soham Dan
Amazing service! Very helpful staff, Madge at the front desk and the guy who brought us our car, were both exceptional ! The car was a Ford Eco Sport, super clean and awesome! I’d never rented Hertz before, but after this superb experience will definitely rent from them in the very near future !!
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May 2023 by Alvaro Ochoa
So far so good! Great cars available!
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February 2023 by David Bidwell
Had a reservation, but did not pick up because their policies are not clearly explained. Very inconvenient. Will never rent at this location.
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September 2022 by Wai Yu
I gave them 5 Stars because the lady at the counter was fast and efficient when I picked up the rental and at drop off the guy was wonderful. Car was pretty good no complaints. I will definitely rent from this Hertz again.
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September 2022 by Gabriel Diaz
Worst place to go if you need a rental all the employees got attitude and most of the 5 star review are fake avoid this location at all coast the car will be dirty and they will charge u extra fees for not valid reason.Go to somewhere else remember my words
