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December 2023 by Emily Marie
After going to a few storage places I had a really hard time with customer service. Once I walked into extra space Gloria and Jennifer made me feel right at home. Beautiful customer service and they both took my needs into consideration. Definitely will Recommend any of my family and friends to come here. ??
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December 2023 by Jerin Martinez
I would definitely recommend too anyone looking for storage. Gloria and Jennifer was amazing to work with.
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December 2023 by Gobany Rodriguez
Great customer experience with staff member Jennifer. Will definitely recommend this location to others.
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December 2023 by Zairah Mustahsan
Jenn and Gloria were very helpful. They made my move in to the storage seamless and walked me through at rental packages. I highly recommend this place!
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November 2023 by Kilian Blum
Opened an account online and was greeted nicely the first time during office hours to set up my storage locker. Wanted to come back after office hours but during self-service hours only to find that my access code hadn’t been activated by the staff. Tried to call, got a another code that didn’t work, then was put on hold and hung up on after 15 minutes. Called them back and was told that there is nothing they can do because nobody can reach the store manager. What kind of a company is this? Avoid at all costs.
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November 2023 by awoc666
Excelent facilities,but the best part is the customer service,Jen and Gloria are awesome,they are the main reason i keep my stuff here,always very kind,friendly and helpful,you should give them a raise!
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October 2023 by David B
My experience at life Life Storage was great! The employees Jennifer and Gloria are very helpful and go out of their way to answer any questions and make sure you have everything you need for a hassle free experience renting a unit.
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October 2023 by KB
Staff was extremely helpful with our questions, gave us a full tour and overall the process was simple and quick, exactly what we were looking for. Cant wait to rent here for years to come
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September 2023 by Lynn L
Jennifer and Gloria are great. So helpful and attentive. Best location in Westchester!!!
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September 2023 by Bernie Anglada
It is my first time experience with life storage and it could not have been better.I’d like to give Jennifer and Gloria a huge thank you for the outstanding job they did to make my move in super easy and worry free.Jennifer and Gloria go above and beyond to help. I highly recommend the white Plains life storage facility great prices and service with a smile.
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September 2023 by Denise Monteferante
Left my furniture there for 7 months. Thank God my mattress and couch was wrapped in plastic. I moved out on Tuesday and found the inside of my hamper full of rat droppings. I threw the whole thing out with everything that was in there.
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August 2023 by Jane S.
do not use this storage , there are cockroaches everywhere . inside the storage units , halls and even bathroom.you'd be better off buying a trailer , a tent , or anything else . not this place. do yourself a favor, go to the next spot. you've been warned .
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July 2023 by Kaitlyn Cepeda
Majik was the best. He got me exactly what I needed quickly and efficiently. Thanks!
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July 2023 by Greg Mayo
Facility 'opens' at 9:30.. I was there at 9:35. :::ghost town::: Can't get in, can't get anyone on the phone, customer service is terrible. If you want to store your things and actually have access to them when you need them? GO SOMEWHERE ELSE
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July 2023 by William Gum
Avoid this facility.So many issues to list:Showed up to move out of my 2 units. Elevator was inoperative and no notification given. This is an amenity that is advertised to entice customers, yet when inoperative I was only told no compensation would be given as it’s “not their problem” and storage is “own risk”.Own risk? If the door fell off my unit, if the roof blew off the building, if someone cut my lock and stole my goods…. Is that own risk as well?Door code access is unreliable as the system goes down frequently.IT issues all the time. No email confirmation sent when checking out of unit. Asked for a print out. Printer broken. Took a photo of the screen to ensure I had proof. Almost feels deliberate.
