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March 2024 by Susan S.
Mavis is terrific! I went in for an oil change but i knew i needed tires as well. everything about the service was a 10 out of 10. customer service was attentive and informative, without the pressure to buy. while my vehicle was being serviced, James gave me all the information I requested on new tires. i placed an order, that i am very happy with. great price. great selection. and I made an appointment that fit my schedule. Plus the Office is clean and well staffed. highly recommended .
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February 2024 by Joe
Don't go to any Mavis Tire, they are all awful. Bought my car here for tires and they said I needed struts.My father in law who sold me the car said that is not possible, he got new struts 20000 miles ago at the same Mavis.The manager puts the car on the lift and we see the struts are new... sticker is still on them.So why did they say we needed new struts? The manager explains, because the technician saw it had 60000 miles on the car and right away assumed it need struts.What kind of answer is that? Your technician didn't even look at the car.This is the type of service you are getting at Mavis.They try to sell you stuff you don't need.Mavis in Pleasantville told me my struts we the original parts, people need to stop going to places like Mavis.STAY AWAY FROM MAVIS.
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February 2024 by Eugene DelBorgo
Resto and Ryan this Place is the best
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February 2024 by JJ McGlone
Ricardo and the team here are life savers. I had popped a tire on 95 was in a pinch and stranded. The squeezed me in right before closing. Unbelievable customer service.
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February 2024 by Bezo
Ricardo gave me a great price and the service was awesome!
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February 2024 by Chris Gaur
Very easy to schedule an appointment online, and easy to reach someone by phone when I needed to speak to someone, which I really appreciate it. The service was fast and the staff is friendly. Highly recommend and will continue to come here for my car needs
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February 2024 by Daniel Guerra
Service was non existentHorrible!
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February 2024 by Jacklyn Macias
Mavis was great. The associates were helpful, upfront, honest and checked my tire with no charge. It’s a pleasure to do business here.
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February 2024 by Patrick Barrecchia
This Mavis was an absolute lifesaver for me. I hit a huge pothole and had a complete blowout on a Saturday. Tire stores never stock the tire I need for my car because it's a rare size. Chris Sindoni sourced my tire for me the same day, and I was able to get in on Sunday morning to have it replaced by Rusto and Ricardo. They were absolutely amazing. I highly recommend coming to this Mavis, they will take care of you.
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February 2024 by Joshua Nnadiri (Lil Jeezy)
Ricardo helped me out with tires very nice man 10/10 always very helpful
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January 2024 by William N.
Our family has 5 cars, two of which are Audis, one Jeep, a Prius and a Mustang Mach E. We generally require a lot of TLC for our vehicles. Ricardo, Ryan and Russ (Paul) have been extremely helpful in making sure our 'fleet' stays safe and working! We've gotten all of their service from oil changes to tire repairs and replacements to shock repairs, inspections, to even the troubleshooting of things we didn't know that were wrong. They're extremely friendly and knowledgeable and go above and beyond in making sure we get a great result and rate and also understand the work being done. They're also great at giving car advice and suggestions even if our car isn't in their shop. You have to trust someone with your life when you trust them with the safety and dependability of your vehicle. And with this Mavis in White plains - we do. Thanks guys! Jim & Willie
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January 2024 by Jessie S.
Bought my car in there to replace the tires. Brand new car. They broke my glove compartment and they also stole money out of my passport bag. There was no reason for them to go into the glove department. If they couldn't find something I believe they should have called me to ask me do I know where it's at? I would guided him to it, and this issue wouldn't have been truly a problem, but now it is. Manager Ron stated that his employees would never still but as a manager of 18 staff members that something that I would not justify as being truthful, but I definitely would tell a customer that let me see what I can do. Let me speak to the person that serviced your car and let's see if we can move forward from this to automatically say that, my staff would never still is truly a lie. Mind you if they had called me and asked me for the key lock to the tires I would've let them know that it's in the middle of the conceal. But no one reached out to me. so this morning when I called it was a back-and-forth so I had to call corporate, and when I go to work today, I will be pressing charges. Totally bad experience going into the new year.
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December 2023 by kiko gaspar
Ricardo Cofre assisted me with my tire this morning and I was absolutely in disbelief with how efficient and timely he was able to take care of me! he even me to take a look firsthand at was going on and what I should service next and was very pleasant to do business will definitely be returning to this location and would recommend!
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December 2023 by Claudina Jones
Had a great experience from start to finish! Staff is very friendly. Ricardo was amazing and very friendly. Went in to get my rear tire checked because I kept waking up to a flat tire and couldn’t find the leak myself. Ricardo not only showed me that there was a nail in my tire and even took the time to explain that I needed a whole new tire. 4 in fact as well as shocks and rear brakes. Which I already knew. When I expressed the total cost of everything was not a what I was expecting on paying out of pocket today, he went over Black Friday deals and a financing promotion that helped me to get everything done today. I will definitely go back to this location and recommend everyone I know to this Mavis. 10/10 best experience!
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December 2023 by Gregory & Kristen Lee
Just wanted to give a shoutout to Mavis White Plains!Walked in, got a friendly greeting, and the team really knew their stuff. The winter tire swap was quick and painless, and the place was spotless. No surprises on the bill – love that! The crew kept me in the loop during the whole thing.Big thanks to Ryan for making my tire swap a breeze. Definitely my go-to spot! ???
