Mercedes-Benz of White Plains is described as the best dealership from top to bottom, with a great service department and a seamless, hospitality-forward experience. Customers report feeling really cared for and comfortable, never pushed into anything, and find the on-site team to be patient, kind, professional, and attentive. The team is super accommodating, helping to educate customers on their options and making the entire process smooth from start to finish. They are also prompt on the phone and walk customers through processes clearly. The General Manager is noted as being hands-on, personable, and going above and beyond to help out and meet customers, contributing to a fair deal and an easy and enjoyable process. Customers highlight the professionalism and transparency, stating they could trust the team and are excited to be Mercedes people for life. The dealership covers all the bases and comes highly recommended to everyone for their service and professionalism.
I’ve owned multiple different types of cars from many dealerships and this is the best dealership from Top to bottom that I have ever been to. Service and Professionalism. The GM, Jimmy was particularly helpful and accommodating. Highly recommended.
August 2025
Sales agent Jeff told me he would get me what I wanted. This is the 9th Benz I have owned and it is the best!
August 2025
Easiest automotive purchase experience ever! Our sales person, David Link was terrific. He was open and honest and provided a fair deal on the Sprinter our company was desperate for. He coordinated the deal and we had the van within 24 hours. Kudos to Dave and the team at WB Mercedes.
