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January 2024 by Tam Josiah
I never had any problems at all, whenever I come here. The workers are friendly, understanding, spend time with you solving my problems with my phone and for my son. They are very helpful, never had any disrespectful or misunderstanding. Cheers ? to the greatest crew and I do hope you keep up the fantastic work.
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December 2023 by Dina Yesenia Huayllani Ochoa
A terrible experience, the supposed manager of the store offered me a 30 dollar plan if I changed from Att to Metro, she also offered me a completely free phone equal to plan 30. She kept me for almost 4 hours. He gave false information, including insurance, and improperly charged me approximately $318. An atrocious experience, I tried to return some products and they said they would not receive me since the payment had already been generated. Worst of all, they didn't even give me a receipt.
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November 2023 by Ruth Perez
This store is awesome. Me and my family always go here to upgrade our phones. Stephanie who worked with us the times we were there is fantastic and is good at what she does. Makes the entire process very easy.
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September 2023 by jason salmon
The employees were nice and they was fast. They helped me switch my plan. I had at&t and they were charging me too much. Metro has better plans and cheaper.
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June 2023 by Farhan Z
Called the store and spoke to Freddy. Was given wrong information over the phone. Firstly was told have phone in stock, yeah come in the store. Upon coming to the store, was told that there will be an activation fee & can’t be waived and on top of that they don’t have iPhone SE in stock either. Wasted my 25-30 mins plus drive. Wouldn’t recommend the store.
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March 2023 by George Harris
Thanks to Stephanie and jameer my wife and I left very happy ?
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November 2022 by Jennifer Hall
I came to the location and the rep jabbar helped me get a brand new phone for 142 dollars with the case and glass protection. He is the best give this guy a raise!!!
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February 2022 by Maxine VanDunk
Best customer service possible from Isaac and Walid if you need any type of help with your phone or a new phone this is a place to come to downtown mamaroneck avenue in White plains
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November 2021 by Laura L.
Metro PCS should be Metro POS I bought my phone in last week because it wasn't working. The migration looked it over for a second and declared it a few years old. Actually no,I got it last Jan so it is 10 months old.After looking at the phone for a millisecond he declared it fixed I went on my way and all the old familiar problems were still there.It was hell without the phone,picking up at airport needing it for work etc.I bring it back again today and of course the guy doesn't recognize me.I tell him the problems all over again and the only 2 options are pay well over 100.00 for a new one or wait 10 days to have one delivered. I don't think either of these options would work for znyone.Once they get your money th as ts it Its your fault if it breaks.its your fault if it is a mechanical problem. NO matter what you are the s***** who has to pay again.So I walked out.Not giving my money to theives.I will go somewhere else and I recommend you do to.The inept unprofessional mgr and staff at Metro PCS @ 59 Mamaronedk Ave are a waste of time.Take my word for it and give your hard earned cash to someone who wants to help you.
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September 2021 by Claire Hamilton
Impressed with the level of service. Took the necessary time to solve a software problem then set up a new tablet for me.
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September 2021 by mike bonifacio
So I had an issue transferring my number from Google Fi, and one of the employees, Aladdin, helped me through the entire way and was able to take care of it. He's very patient and professional.My interaction with other staff members was limited, but all were nice and professional.I'll def continue to go back.
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March 2021 by Audrey Jefferson
Thank u so very much for helping me today
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March 2021 by Sonia Ñahue Collavino
Anabel helped me open a new line and also help me set up a tablet. She was nice and quick. Very satisfied.
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March 2021 by Harry Otto Creative, LLC
DO NOT ALLOW THIS STORE TO MAKE A COPY OF YOUR DRIVERS LICENSE. These guys opened a phone account under our company and we had to sit on the phone with T-Mobile trying to get them to remove the number from our account. These guys are shady.
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January 2021 by Elley D
What a wonderful place. From the moment I walked in too the moment I left Bryan took care of me the entire way. Thank you guy's
