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April 2024 by Luk1 Vill1
The people there in New Castle help me a lot, my friend Tamisis and Luis Diario are available to help me with Los Roofos.
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March 2024 by JJP Contracting
Best of the best!!! Ever since I made my switch over from my other distributor, I cannot express how happy I am. Quality and service is unmatched. I have dealt with ABC building supply which was an absolute nightmare. ABC told me to wait 6 weeks for a skylight, mean while new castle had in the warehouse ready to ship. Especially in the roofing business one must be quick to deliver the service. Because of new castle my business has grown and my clients are amazed at how fast we provide material and service. Coming to new castle, the staff and manager treat you like family. My many thanks goes to jack, Luis and TY. New castle is very fortunate to have these guys.
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March 2024 by Juan Partida
The most trusted construction supply distributor in the tri-state area! Luis's customer service and knowledge of all the products was absolutely exceptional. They have everything in stock, they definitely come up and ask for Luis.
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March 2024 by Rafael Mejia
Great staff, this place always has good inventory, I’m in and out every time I visit, ask for Luis
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March 2024 by Roy Ram
Very bad experience here.Guys at loading deck wake you wait a freaking eternity. For some reason they always get my order wrong. Their prices way too expensive. Don't go to this place if you are in a hurry.
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June 2023 by Custom Motors “Custom Motors”
It all started with the incompetence of employees, don't ask them any question. They can't answer anything and leave all the time, I wait for 20-30 minutes while he goes and comes back to me, they started poking that if I don't like it, I can turn around and get out so that these are my problems. They work illegally, they can't talk, they can't run forever. I won't recommend this company to anyone else! And I was just kicked out of the parking lot, they said for their employees!!! And there is no parking for customer!
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February 2023 by Heri Mevel
Nice clean store ....Friendly environment.
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September 2022 by David Remy
I'm a truck driver and I was there for a pickup, it was after 4 on a Monday, they close at 4:30. The guys that work there were very helpful, trying to get me loaded. Good experience.
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June 2022 by Luis Ruiz
I would give it 5 stars if it wasn't for the higher prices than other supply houses. However, they always have everything I need in stock.
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June 2022 by Walter Pineda
The service is too slow, everytime when I wait for the materials take too long, very bad
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April 2022 by thomas christensen
Great staff. Great service, covering tri state area.
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February 2022 by C Zuniga
The customer service is exceptional. I'll admit I can be a tad annoying when I don't know what I'm looking for; I actually called back 3x and sent my contractor to them with a sample. Mike was so patient and so kind even when I was only over the phone. He helped me find the exact Harvard Slate, Royal Crest Double 4 design that I needed. He even helped me locate it in stock at their Bronx location. I'll head to the Bronx tomorrow to get what I need. Hopefully the Bronx folks are as great as the Whiteplains folks and then I'll have another wonderful review to write.Thanks Mike for all your help! And also the super friendly lady that answers the phone, I didn't catch her name.
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October 2021 by Ramon cajamarca
I do not recommend that store, they are thieves.
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August 2021 by Divina Barrant
Last week I had the pleasure of speaking with Ms. Wanda Soto over the phone regarding roofing material for my home, and I felt absolutely compelled to write this review. It is not often that you speak to someone and you can tell that the person genuinely is there to support the customer. She not only did her job but showed that she is passionate, takes prides in what she does and really care about helping the customer. She went above and beyond in customer care. Thanks for your exceptional service.
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July 2021 by Angel Reyes
Grate service and very knowledgeable in all items
