-
March 2024 by Michael Palmiero
Staff goes beyond and above in providing honest service at a reasonable cost. I called to see if they had the correct oil and filter for a 26 year old quad that I have. They looked up the information and said they had the oil and filter. I said I’ll come and buy them after work. When I got there I was shocked to find that they had pulled the merchandise, put it in a bag and it was ready and waiting for me! I was a stranger, and I had never shopped there before, but I was instantly impressed. I also also asked for them to look into some other information I needed concerning the quad sales immediately got a hold of Steve the service person we immediately got one of the technicians to come talk to me. In these days, I find that truly amazing. They were frank, upfront and very honest.
-
February 2024 by Anthony Cabrera
Went here on a whim with my son. Awesome place. Spoke with Rick for some time. Look forward to purchasing from them in the near future.
-
February 2024 by G V
I've bought all my motorcycles from NY PowerSports since 2009. For 15 years they have met all my service and sales needs. I enjoy working with the same folks that have been there for years. I don't know what my fourth motorcycle will be, but I know where I'm buying it.
-
November 2023 by Peter Z.
I have purchased several vehicles through the internet from out of state dealers. So I write this with experience behind me. I've had good and bad experiences. When looking for my most recent purchase, I came across these guys. They had handled my transaction with the professionalism I expect from a good dealer. They made me feel comfortable about my purchase. Their customer service and communication made the transaction seamless and efficient. I would recommend these guys, and especially Jack, he worked with me and addressed any questions or concerns that I had up front. I'm very happy with my purchase. Peter
-
October 2023 by Jay B.
They have had my bike since June 17th and we are now in October. It was Miner damage done to it and the whole summer was missed. But that is not even the worst part they have never called me to tell me that my bike is being worked on or Even a courtesy call. NEVER AGAIN.
-
July 2023 by Ghosted Waffles
Amazing and fast service. Had my tires changed here. They also did a quick check of my chain I had installed myself.
-
June 2023 by abraham marin
best customer service in Westchester I love this dealership, If you can talk to the manager, he is one of the most considerate people I have ever met.thanks for the wonderful service
-
June 2023 by Dennis Ortiz
I went to NY Powersports shortly after passing my MSF course to get a beginner sport bike. I walked in and was greeted by Jack and Rick, the owners of NY Powersports and let them know my interest and I decided on a 2023 Ninja 400. The process was very smooth and I was never at all pressured into making a decision. Even after I decided to shop around just to get quotes they did not harass me to complete the sale. There was no other competitor who could match the ootd price. I decided to pull the trigger, they had the bike ready for me and the pickup was seamless I was in and out in under 20 minutes. Jack looked out and went above and beyond my expectations. I recommend anyone purchasing a bike to come give NY Powersports a look.
-
April 2023 by I-ROCK NYC
One the best in the market to buying motorcycles and Mr Jack DeCarlo is man you need talk to buying motorcycles excellent service thanks you so so much. Will buy again awesome service.
-
March 2023 by Frank S
I bought quads and motorcycles from New York Powersports, always top-notch service.
-
February 2023 by Joey Garofalo
I have purchased many autos in my life. This was by far the most pleasant and seamless dealer purchase experience ever. I was in and out within 30 minutes to pick up my new Tuareg 660. No surprises, no BS, no heartburn. There's a reason why Jack and NY Powersports is a 5 start dealer, they have earned their rep as top tier and it's well deserved. Thanks Jack, pleasure working with you sir!
-
December 2022 by Paul Conforti
The mechanics. They are great. They do a great job fixing my quad
-
November 2022 by David Zucco
After calling multiple Kawasaki dealers in my area for repair of a difficult concours ignition switch and no help.I called New York powersports and June the service manager said bring it down,They diagnosed my concours with a bad Ignition and fob and quoted me a price .They came in at exact $$ amount in reasonable time due to parts stuck at the docksJune in service has my Kawasaki business from now onFive stars?
-
November 2022 by Kirsten &Ricky
We called around looking for a few klx110s for the family and out of every place I called, Jack seemed to be the only person willing to answer our questions clearly, without hesitation. Jack and his team made our purchases stress free. I drove an hour to deal with them over the many local shops because of how he interacted over the phone. Great, honest sals person! Thank you sir! Now my family can make MORE forever memories!I HIGHLY recommend this business for your on or off road needs/wants and purchases!Cheers ?The Huck Family ✌️
-
July 2022 by Moto Miles
I have had my Aprilia Mana 850 here for almost a month now .I think this is a very small shop but I’d lie If I say I wasn’t frustrated. I run a motovlog channel and enjoy reviewing different bike culture stuff . The service staff is friendly but feel lost waiting for an estimate. I’ll give a more accurate review when I get my bike back .
