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February 2024 by yohan g
Closes one to me, organize, easy to place orders, can get busy but you will find what you need
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January 2024 by Robert Leavy
Nice party merchandise variety
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January 2024 by Domingo Vazquez
The store is huge. Their prices are competitive.
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November 2023 by Terry Cotton
I came to the White plains location because the Yonkers location cancelled my order. A staff member named June really saved the day. She was patient and helpful. Glad to see the younger generation with manners towards the elderly. She also had a young man help me to my car.
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November 2023 by Marie Masters
Great store and helpful staff especially June.
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October 2023 by Neet
One of the managers, Miranda was fantastic. I have never received so much personal attention, luckily for me it was early and they were not busy yet. I explained to her the party that I was trying to plan and she directed me to and helped me pick out the perfect decorations. I almost invited her to my party!! Miranda was great, thanks again!!
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October 2023 by Shandra G.
This store has a great variety of selection. Has everything I need for every occasion. Their customer service is amazing, especially with their manager Miranda. Definitely would recommend this friendly atmospheric store!!
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August 2023 by Cathy G.
Horrible stock in items , no round table cloths, 1/2 the plastic plates are missing to make sets . Poor employees they are not any help. The Yonkers store is much helpful and stocked.
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August 2023 by Gregory Thomas
I love this place,the staff are extremely helpful,and deep down inside,I'm still a kid at heart,love the candy selections.
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August 2023 by Ashley R.
One of the most unorganized party city's I've ever been too. I have to come here often unfortunately because it's the closest one. And I dread it every time. It's always a project. There could be one person online or 10 and it still will take you the same amount of time to get out of there because no one is working. They're usually talking off to the side or in the back and you can hear their entire conversations, meanwhile you're waiting on line this entire time.Let me also add, I just wanted balloons and when I got to the register to give them the numbers, the girl couldn't find the balloon so of course this is my fault and she catches an attitude and says "I need the color and shape of the balloon" oh yes, I'm so sorry that you don't know where the balloon numbers are. I don't work here, you do.
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June 2023 by devita Basdeo
This is the worst Party City location. The associates at this location don't care about helping the customer. The lines are always long because the associates are always hanging out with each other in the corner instead of helping the customer. I placed an order for delivery. I didn't receive one thing from my order. The company is losing inventory because the employees just throw anything in the bags and send it out for delivery. Party City stands for fun, celebrations and excitement. This location fails to provide any of those experiences to customers in this community. I called the phone number over 50 times and of course no one ever answers the phone at this store. Always a disappointment when it comes to Party City White Plains.
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June 2023 by Kali Day Hancock
I’ve been standing in line over 10 minutes to buy a birthday card. ONE card. They need self-checkout at this store, or more than one employee at checkout. This is ridiculous.I hate that it’s one of the only local places to get balloons, too. It took an hour between checking out and waiting on balloons to be blown up for my daughters birthday party. Think you can order ahead and pickup? NOPE! Tried that two years ago, and guess what? NONE of my order was ready when I came for my slotted pickup time. A garbage store, avoid at all costs.
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June 2023 by Diana Caceres
This location is worst than Yonkers. The employees don’t care to kill the line, instead they prioritize their lunch break when the line can be close to the door. No supervisor on shift and no one wants to work! What should have took 15min of paying for three items, ( not balloons) took 45 min
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June 2023 by Greg Jordan
Waiting here for about 20 minutes while the balloon girls chat with their friends and coworkers. There’s about a line of 10 of us waiting to have our balloons inflated. Will never come back here. Would give 0 stars if I could
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May 2023 by Max R
Maybe it was the time I got in, but there was just one person on the register, and a long the poor guy really did his best.