PetSmart is the world's largest retailer of pet supplies and services, offering a wide selection of over 10,000 products for various pets, including dogs, cats, birds, fish, and small animals like guinea pigs and hamsters. Customers appreciate the convenience of shopping online with an option for local pickup within two hours. Many locations provide additional services such as dog training, pet grooming, boarding, and adoption. Reviewers highlight the exceptional care provided by the staff, especially in the pet hotel, where pets like Lola receive loving attention and regular updates, including photos and videos. Grooming services also receive high praise, with customers noting the talent and efficiency of groomers like Gabriel and Jillian, who ensure pets look stunning and feel comfortable. One reviewer emphasized the positive experience compared to previous grooming services, appreciating the friendly and professional communication from the staff. The store is noted for its extensive range of products, catering to both new and experienced pet owners, with options for nutritional meals and even pet insurance available. Customers enjoy the clean, large store and friendly sales staff, making shopping a pleasant experience. PetSmart is a favorite destination for pet lovers, where pets are treated with care and affection, ensuring both pets and their owners leave happy.
The store is great and so is the service. On the downside, I bought a CHI brush for my dog. It lasted about a minute before the rubber cement holding the bristle side gave up. A $20 brush should be up to the task. Of course I can drive all the way back and get another useless brush or a refund
April 2024
Clean, well stocked, and very friendly knowledgeable staff. Back to being the store it was☆
March 2024
All the employees are nice store is always clean I've also adopted three cats here
