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January 2024 by Elliott Gilchrest
Let me start by saying, I have always been given excellent service at Ray Catena BMW. However, Jorge in the service department puts the icing on the cake, he is an exceptional person. Jorge is about his business, making sure that you get the best service possible with a twist of making you feel as if you are at home relaxing. My Guy.
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January 2024 by Juan T
I've been going to this BMW for almost 15 years and they continue to provide excellent service all around. My most recent visit, I had service completed on my vehicle. During the service, I received an inspection video showing the current condition of the vehicle and other observations. Jorge did an awesome job coordinating the appointment. He communicated well the services performed and future maintenance to follow up with my vehicle. 10/10 Highly recommend.
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January 2024 by Kristiina Leskinen
We had a great experience with Jessica! We were surprised to hear that she was new to the dealership because we had such a great experience with her. She’s kind and patient, and it’s clear she’s very knowledgeable about cars. We also appreciated that she always kept us updated on the status of our car. Highly recommend!
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January 2024 by Nancy Adler
I came in for one problem that had been obvious in my 2020 M340 IX, but the service department found something else that needed to be fixed. I appreciated their thorough approach.Gorge in service was very pleasant and even helped me with a last minute loaner car.This dealership has a great reputation for a very good reason.
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January 2024 by Alan Schefer
Ray Catena Mini of Westchester has great cars and even better service. Jorge Ghiggia was an exceptional service advisor. Kept me up to date on the status of my car and got it to me sooner than expected. Very reliable and nice customer service.
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December 2023 by Brendan McGrath
Just picked up my 2024 X3. Process from start to finish was very smooth. Moises took very good care of us. We shopped a few dealerships and he was by far and away the most knowledgeable and transparent, very important when you’re spending that kind of money. Thank you Moises and I’ll be sure to send friends and family your way!
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November 2023 by Roro Dennis
When we walked into BMW we knew we were in good hands when we were assigned to Anthony Pena as our sales adviser. We ordered a custom vehicle which was a long process, but he made the transaction stress-free; he was very efficient, his attention to detail was superb, and promptly responded anytime we had questions and/or concerns. Anthony provided us with exceptional customer service and one of the best car experiences to date! If you want someone willing to go the extra mile, who can communicate effortlessly, and is very knowledgeable, Anthony is the man hands down. You will not be disappointed! We are in love with our vehicle purchase! Everyone at the dealership was very professional and nice. Definitely recommending BMW of Westchester to anyone who is looking for a new car!
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November 2023 by Lori C.
Shout out to Mike S., service manager, who went above and beyond to make sure we were pleased with a challenging situation. He is a pleasure to deal with and we will continue to buy and service at Ray Catena because of him!
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November 2023 by Shad Interligi
After waiting patiently/anxiously for the release of the i5 M60 the day finally came when Alen, a client advisor informed me of their arrival. He offered no pressure, just direct answers to my questions. The car of course is remarkable. Solid build, stylish interior, super techy and lightning fast. Ask for Alen, go drive this car.
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November 2023 by Barry M.
I had a wonderful buying experience here. Everything went so smoothly. My salesperson was Alen Myrthil and I highly recommend working with him. There wasn't even a hint of sales pressure and I felt that Alen was looking out for my best interests the entire time.
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October 2023 by Jason K.
Excellent experience with Al. Very easy process. They don't try to upsell you or pull any shady deals. Absolutely smooth transaction, great communication. The way car buying should be.
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October 2023 by Jeff Sherman
From the moment I walked into this beautiful dealership I was met with courtesy and professionalism. My sales consultant, Matt Z , was phenomenal. He’s knowledgeable, no “hard” sales, consultative, responsive and a highly effective communicator. He’s been a great consultant in working through the 2024 BMW X4 M40i build process. Best dealership ad Sales consultant I have ever worked with!
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October 2023 by Suhail Ramirez
I had the most absolutely best experience at this dealership. I ordered my very first X3 2024 less than a month ago and It came in so fast way before 2 months. My experience with Anthony Peña my sales person was so smooth. He was very professional he expressed such interest in genuinely helping me with the purchase of my first BMW. I was referred to him and I am eternally grateful for his attention to detail and expert advice on making the car buying process so easy here. Thank you… thank you thank you ? Anthony Peña at BMW of Westchester and will definitely be sending more people your way!! ✅
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October 2023 by MM Clark
Was rerouted here after the closure of Mini of Monmouth, and have to say: this experience was great! Closer to home, friendly staff (Jorge was particularly attentive, helpful and upfront with the servicing, and any prospective issues regarding my Countryman). Can’t deny since it was my first time at a new place I was apprehensive for my car but I’m glad for the familiar layout of the place and the amicable staff. Overall fantastic experience and highly recommended for Mini drivers!! Thanks and a happy upcoming birthday to Jorge!! ?
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October 2023 by Mahdiyyah Chase
My service advisor Jorge Ghiggia made my process seamless. He checked in consistently with updates and was very detailed with everything being done to my vehicle. I was able to reach him whenever it was needed. I rarely ever needed to reach out because he made sure I was aware of every step within the service process of my vehicle. He was extremely professional and made my experience with BMW of Westchester enjoyable and worry free. Thank you Jorge!
