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February 2024 by Sean Creamer
Great staff in the office and the delivery staff is top notch as well!! Very knowledgeable and efficient. Helped me learn about the electrical system too! Thank you Susan, Martin, and the rest of the team!
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February 2024 by Denise vargas
Giving them 0 stars, I purchased high-end frigidaire professional appliances only 3 years ago, so far I have had them replace my stove with a different brand because the noise was unbearable but I had to fight to get them to replace it. (that was the first year) Second, the replacement stove had to be serviced three times. Third, my frigidaire refrigerator freezer door had to be replaced. The last straw was my 3-year-old frigidaire professional microwave broke $530.(rarely used). Called service LInda extremely nice lady, who tried working with Frigidaire but came back saying they could only give me a discount on a new product. So I went in to meet with MO then tried to sell me an over-the-range hood for $942. (that's w/ a discount) (what balls) he wanted me to spend more money in a store whose products are defective (what a damn joke and a shame). He tried to take advantage of a single older woman, the store should be ashamed of itself. DO NOT BUY ANY APPLIANCE FROM THEM !!!! YOU WILL BE DISAPPOINTED IN THE END. I felt that Royal Green should have taken more responsibility and replaced the product. Since I have had so many issues with the product they sold me within the 3 years I had purchased (a dishwasher, microwave, stove, and refrigerator).
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February 2024 by Ron Gazzola
From sale to installation all went smoothly, Good company to do business with, would recommend them.
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February 2024 by Sasha Marie Interiors
Matt is fantastic and walked our clients through the showroom, answering all of their questions
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January 2024 by Dean Surkin
Good selection of appliances, competitive prices. Delivery was on time and the two-man crew were neat and efficient in doing the dishwasher installation.
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January 2024 by Roxann Weinstein
Working with Kim DeCristofaro at Mr. Jays was a pleasure. She gave me good advice on replacing a young dishwasher. Kim made suggestions and I listened. I bought my new dishwasher with an extended warranty as she suggested. It was ordered and delivered without a problem. Great experiance! PS. This was all over the phone...that's how good Kim is!!
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January 2024 by Rich Strausser
I have never had a bad experience with Royal Green. It would be difficult if not impossible to find better customer service. A few years ago Tony actually made a house call on Christmas Eve evening , to look at a minor issue with my new dishwasher. From sales to delivery and installation, their the best.
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January 2024 by Brooks Wright
We are very happy with the purchase of a dishwasher, double oven, cook top and refrigerator from Royal Green Appliances and highly recommend them!! We are going to purchase a washer and dryer when we are ready.The showroom is fantastic, with hundreds of items on display to view and to actually see what you are selecting and parking is easy. Jeff our sales person was very knowledgeable, helpful in showing us the alternatives available and gave us good advice. We are very happy with the items we selected for the double oven, cook top, dishwasher and refrigerator. The prices are competitive and the delivery service was great and on time (with plenty of advance notifications regarding timeand professional service).Brooks Wright
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December 2023 by Jeff Fager
The very best. The installers are amazing. Never had anybody even close to this good. And they are fun and happy! Telling everyone we know.
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December 2023 by Jennifer Zola
Very helpful with guidance on selecting a new oven unit for our kitchen and delivery was simple and efficient.
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December 2023 by David Mosberg
Just got a new washing machine! Not only was it the best price around, but it was a flawless delivery and install!
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December 2023 by Erik G.
Saved our Thanksgiving!! Really appreciate the amazing service from Frank Garnett and the rest of the service department. They spent an hour on the day before Thanksgiving walking me through an issue with our oven just before we hosted 20 people the next day. Made sure we were safe using everything and getting through the big day as well as had us booked for a service call on the following Monday.We bought everything from Frank and team for our new construction home during COVID and they've were flawless then and now. Fantastic team and highly recommend working with them no matter how big or small your project.
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November 2023 by Kenneth Koval
We shopped at a few appliance stores before going to Royal Green. When we walked in we were impressed with the cleanliness, layout and selection on the floor. Tony was our sales associate. He stayed with us, without focusing on anything else, and worked out the best deal possible. The delivery was scheduled for (around) Thanksgiving. The delivery took place one week early. Carlos and his delivery crew were very careful and professional. I highly recommend them.
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November 2023 by Christine H.
Waited 2 weeks for 5 appliances to be delivered. They are PAID in full. Got delivery of only 3 of 5 appliances and now have to wait another 4 days to get the other 2. Just an apology. No attempt to deliver today or tomorrow. We made sure to be here today. Now we cannot get assurance that they will be delivered in morning, because we are not available on Tuesday afternoon. Will update once we have our merchandise. As of now, would not recommend.
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November 2023 by Sarah Newton
We had a fantastic experience working with Zach to replace our range and refrigerator. He is incredibly knowledgeable and great to work with, keeping us up to date on the process every step of the way. You really can't go wrong with Royal Green Appliance-- they have fantastic prices, great service and a wonderful showroom. We'll be working with them again on future projects!
