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August 2023 by Mary Kelly
I am so happy to have found this pharmacy. The staff are kind, thorough and efficient. The pharmacist is so lovely and knowledgeable. They will check everywhere to find coupons to lower your copays. I cannot believe all the years I wasted with CVS where everything was always wrong and more expensive. Even my dermatologist talks about how wonderful they are to work with and how they always go out of their way to help. Support your local pharmacy, switch your prescriptions to Sunshine, you won't regret it.
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July 2023 by Tim S.
I had a question regarding my prescription and the lady that i just spoke to just now sounded so annoyed, I could hardly feel her effort of understanding my concern. Shes not so friendly at all, compared to the first staff/ lady that i spoke to when i ordered my medication.
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July 2023 by Anna
Kind, efficient, quick. Also helped me out with the price knowing insurance didn’t cover. AND they delivered day of within a few hours. I’m honestly impressed! Surprised I haven’t heard of this pharmacy before.
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July 2023 by Ron G
If you value personalized service and a staff that gets to know their customers, then this is the pharmacy for you. A friendly, efficient, and professional atmosphere reflects the attitude and values of the owner, Mitch. Sunshine Pharmacy is an exemplary independent drugstore.
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March 2023 by Metin S.
1- You have to follow up with them, and make a phone call to make sure your "delivery" order is placed as "delivery" for sure. Sunshine Pharmacy Westchester can't manage the orders online. I chose the free delivery option on Wednesday for Friday. Then I received a text that says " prescription is out for delivery". I haven't received any medicine though... Instead, I manually figured out that on their website, it looks like my prescription is listed as "pick up". I called them and the person introduced himself as a supervisor who didn't want to take any responsibility at all and told me they'll send it tomorrow. Still not sure if they sent it or not. Anything can happen. Fresh direct is more responsible and they just deliver groceries way less important than pharma...
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January 2023 by Jane A.
This is an excellent pharmacy. I love the small business/family vibe you get from this place. The employees are always very pleasant and very helpful. I actually switched to this pharmacy from cvs because I just felt like they could care less about their clients. When I call Sunshine in need of a prescription they always have it ready for me within a half an hour. There is never a long waiting time when you call unlike cvs, where i would have to wait half and hour just to speak with someone. I highly recommend using this pharmacy.
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December 2022 by Florence Fantauzzi
Prompt, low co-pays and pleasant when speaking to them.
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September 2022 by Nicole Barillas
It's not easy for me to travel so my husband usually picks up our son and I's medication but he gets frustrated with the parking in downtown White Plains so I really appreciate that they deliver. Thank you so much!
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June 2022 by Hard Cold (Alquan)
Just calling alone - they hang up, then when you finally reach someone, they try to hang up or put you on hold, then switch you to another person who sounds as if they hated to take the call. This is why chain pharmacies win!
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January 2022 by Mariana P.
My husband used this pharmacy for the first time after not having success at big names like cvs & Walgreens. All I have to say is we will be using this pharmacy from now on. The tech was the best! She did everything she could to call the doctor, get a new prescription our insurance covers, and overall she CARED. She didn't send us away like every other place.
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December 2021 by Courtney Grady
I love Mom and Pop pharmacies and this one had that cozy feel. Staff is friendly. I didn't give 5 stars because my meds have to be ordered and it's a popular medication. One would think it would be well stocked. I understand the long wait time -they're a busy pharmacy and it's probably because many people like me prefer the Mom and Pop's, I just suggest hiring more staff??? I've had to wait 2 days now for a medication that's detrimental.
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October 2021 by Christian Eros Del Carpio
they are great. great follow up. The pharmacist mitchel is awesome and the rest of the Staff Anabelle and company are friendly and polite.
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October 2021 by Mar Espinoza
They don't have meds ready and have to order them almost all the time. They also see you standing at the register to pick up your prescription and they ignore you and come to you untill whenever they care, they don't even say at least wait a minute or something just ignore you and that's all. Every pharmacy has at least a person at the register to help you only. They also go for lunch which of course is okay but all of them go to eat at the same time and again, nobody is there and ignore you. I also notice new people is there I believe no costumer care experience at all. So bad no recommend this pharmacy.
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August 2021 by Erika C.
I was in dire need of my medication. Had been without it for 6 days. I usually use Walgreens and couldn't get in touch with them. Spent 6 days trying to call and even spoke to managers with no help. Annabel did whatever she could to get me my medication. She was efficient, helpful and seemed to really care about me being with my medicine. I was able to pick it up 1 hour later. I'm so grateful!
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July 2021 by Stefan Malgarinos
Small, independent pharmacy, a dying breed. If you like to support small businesses, patronize this establishment.
