-
July 2023 by tracy cowan
Did a move with tri state movers june 2023. I advise you to not book with them. Had 3 guys and only 1 was a good worker (kyle) quoted a price of $934 upon final destination bill was over $1300 warning ⛔️ dont use tri state movers several broken items
-
July 2023 by Vajai S.
The worst company and customer service I have experienced in my entire 30years living in New York I hired them to move my household items from ny to apopka fl.32712 The foreman mr.chase came to my home 8780109st Richmond Hill NY 11418He was so sweet and polite but I didn't know that's how the company works until I hired themThey came and packed my stuff on April 14th and promised to deliver the week of April 21to 25 2003I got my stuff until May 2nd 2023 I had to call the apopka police to get my case resolved They unpack and repack my stuff They stole lots of my stuff they are a bunch of crooksPlease call me if you need more information about the company Lots of my stuff was missing
-
October 2022 by Anabella D.
A very POOR experience from a Financial and communication standpoint.I was quoted originally one price and ended up overcharged DOUBLE of what was quoted for.I sent a text to Gavriel explaining that what the movers were going to leave with me was not mine (workout benches, and large full patio set with pillows and all) was not mine and that I was charged for that probably hence the double price. NEVER heard back for a refund Obviously they thought all that was mine and they charged me for it.I explained that it was not and the movers took it away yet I still got. charged double of the original quote. The only good thing was that Eveything arrived with only a few minor boxes broken yet nothing damagedCommunication with them was ridiculous. The young lady picking up was good and always apologetic yet she could only pass on the messages and I was not being called back.I had to call 10 + times to finally get a call back.They are probably understaffed and can't handle the calls for business.Do NOT hire them!
-
May 2022 by Hartin Bruncaj
We have used this company to move long distance in relatively short notice. We received the quote in a few hours after we filled in their quote form online. The crew showed up on time on the morning of the move, packed everything in an organized manner that would have taken us so much longer. They drove over night, arrived on time as promised, delivered and unpacked our stuff that day and removed all the debris. I couldn’t have been happier with the service they provided. I would refer them to anyone.
-
September 2021 by Max Ahmed
I called for a big move in April and the Rep that I spoke with was very understanding and efficient. He made my move so much easier. The team that came were very professional and went the extra mile with all my stuff. Everything was wrapped and packed perfectly. I can't thank these guys enough. I had a few extra items that were added on and they adjusted my rate on site before they began the move. Very honest and transparent. I'll definitely be using them again.
-
July 2021 by George L.
This was the single worst professional experience I have ever had. Vincent, the business owner was incredibly rude to my girlfriend, brought a small van to move an entire one bedroom, damaged three very beloved rare plants, lost one of our large plants, scratched/got dirty every single piece of furniture. When I asked for a refund he argued with me for weeks and eventually told me I wasn't attached to reality and that any damage to my items was my fault. I would never wish anyone the experience I had. I would have paid many times more than I did for the move to have never had to work with Vincent at all.
-
June 2021 by Masroor Ahmed
I called for a big move in April and the Rep that I spoke with was very understanding and efficient. He made my move so much easier. The team that came were very professional and went the extra mile with all my stuff. Everything was wrapped and packed perfectly. I can't thank these guys enough. I had a few extra items that were added on and they adjusted my rate on site before they began the move. Very honest and transparent. I'll definitely be using them again.
-
December 2020 by Nicole G.
I had the absolute best experience with Tristate. First, they were by FAR the cheapest option to move me from CT to NYC. this made me nervous cause like, cheapest isn't always best, but I shouldn't have worried. They were extremely responsive, super helpful and professional during the move. Couldn't recommend enough. We didn't have much stuff but everything was wrapped well and arrived on time with zero damage. Will only be using them in the future.
-
March 2020 by Louise A.
On 10/31/19 Tri -state moved my belongings from Congers NY a townhouse to storage in Hackensack NJ.I was referred by my realtor .I sent pictures of my furniture and I was told one night storage in there truck and moving to the next day to the storage place would cost $1600-1700 .The truck arrived at my townhouse 3 hours late.They arrived at 11am instead of 8am as promised.It was pouring rain so the moving really messed up my floors .At 1pm my buyer came for a walk through and went crazy screaming .The house was now dirty.The closing was postponed until 11/6/19. I was charged 2800.00 for that really horrible disorganized move. When I was able to move out of the storage I found some missing belongings I saw them go into tri- states truck for storage .I could not see them in the storage because it was packed very tight When I moved into my new house I realized many of my belongs are missing from storage. The legs from my dinning room table ,A small doily and step ladder .I called tri-state and told them about the missing Idems.4 times. I spoke to the office manager and she said they would look for my missing Idems They never called me back. They charged me too much also and They know that Tri-state are horrible movers they took advantage of me by charging me too much. Loosing my belongings I will never use them again. They do not care about people .
-
May 2019 by Carolyn Shwartz
I must admit I was presently surprised at all the little extras these guys did. Before the furniture would enter my new residence they did every from tightening loose furniture, to touch up, to making sure the bottom of all furniture had sufficient sliders as to not damage my new floors. If there were none sliders were added. This doesn't seem like a big deal but to me it was. I'd recommended these guys to anyone.
-
May 2019 by James Dennis
Horrible experience with this company- attempts to use intimidation tactics to gain early payment.
-
December 2018 by Audrey Appel
Update--- We are now on Dec 14. still no resolution. Issue Began September 19th.
-
November 2018 by Audrey A.
Rude and unprofessional. Had a stressful move. I needed the help and they took advantage. Needed movers and to put things in storage. This was my first move- I didn't realize how much to put on the inventory list... this jacked my price up. Fine. I paid it. No complaints. I was more worried for inconveniencing them. Fool that I was. I happily paid the quarters for the meter for the moving truck to park, I bit my tongue when they said they couldn't use the elevator for the couch and had to add an extra $250 to my bill. I get it these things happen. When I moved and they brought my things from storage many of my items were damaged and WET. The side of my couch was soaking wet. I was "man-spained" it would dry. It now smells like mildew. They broke my tv (less than a year old) and blamed it on a "little old lady in my building." Lucky for me my building has cameras. No little lady has appeared on video for her shining moment. I have provided a receipt and documentation to the company to be reimbursed. That was 9/19 here we are on 11/1.Still waiting. I was told to "give it another week." That is what has just flamed my anger of a thousand suns! Word of mouth! Reviews can make or break companies. Don't be rude to your customers. A box was broken and my items were thrown into another box and they were wet and dirty. There goes designer handbags and shoes. Cool. All had to be thrown away. Two lamps shades broken. Be wary and have your checkbook ready. Life lesson. Guess I was "entitled" to think I would receive good and professional service that I paid for.
