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January 2024 by Miles Stark
Any half decent car wash will power spray when vehicle is dirty (salt, mud). Here they spray some soap on as you go in. If the vehicle is dirty you have to ask for power wash, which they have done. Now, Manager said “we don’t do that when busy”. Next time she said “we don’t do that”. Went through 3 times and still dirty. Operator needs to recognize when extra spray is needed and do it. Otherwise wait 10 mins in line and come out with a dirty vehicle.
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January 2024 by Esteban Tarcan
They don't do a good pre-wash of the car so the dirt and rocks on the car get rubbed around with their low quality brushes. It is our fault for not checking previous reviews before going.
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January 2024 by Dennis Delgado
My car was still dirty. Would advise to tweak the cleaning system to give a more thorough wash. Would even pay a few bucks more if it actually cleaned my car.
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November 2023 by Justin
Terrible. Opted for the works. Whatever chemicals or wax they used dried and fused onto the paint completely destroying the car. One of the employees working there said it’s not from the machines and it’s probably tree wax. It’s a brand new car that is garage kept and we did a walk around before the car wash.
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November 2023 by PMCC
Good car wash, plenty of vacuums but drying is not great. How about slowing the drying process down a little to more thoroughly dry it? Maybe not on a busy weekend but how about the middle of a weekday afternoon?
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October 2023 by Harry Otto Creative, LLC
Hands down the “Best Crew” of any Car Wash!This is, hands down, the best car wash around. The owner absolutely picked the best of the best when it came to employees. I can’t say enough great stuff about these guys. The only shortcoming is what happens when there's a 'problem.' One day, my car went in with no huge scratch on the driver's door (as per viewing the car wash's own camera feeds right after it happened) and came out the other end with a gash. When I viewed the recording with the staff, he didn't know what to say other than 'I don't know, I don't know…'. I actually felt bad for the guy because so many people blame the car wash for nonsense. It was just that this one was clearly captured on video at the wash itself, as well as the onboard cameras that could see the side door. When all was said and done, I just let it go because I simply love the place.Then there was the minor issue of them not stopping the wash when I asked to do a 'last-second' front plate removal, which caused the brushes to rip the plate off the front of the car and mangle the front bumper. But this was my fault because when I stopped the car at the last second, they asked me not to get out of the car because they couldn't stop the wash. I should have just ignored them and put the car in park to remove the plate. It was busy, and I felt awkward not listening to them. My plate and grill got mangled, so that's that. The awkward part was when I asked them to retrieve the plate; they just handed me the mutilated plate and mounting bracket without ever saying 'sorry about that.' Even if they didn't stop me from removing the plate in the first place, when a car wash damages a vehicle, 'I'm sorry' goes a long, long way. But I still love the place; it's like being in an abusive relationship, LOL...Service: Vacuuming
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October 2023 by Chris T.
Decent car wash tunnel. Car comes out relatively clean but not fully rinsed or dried, in my experience. Staff are helpful when needed, but not always the most friendly. My only gripe is the track that you're vehicle is pulled through the tunnel on has damaged my wheels. They have yellow scratches on them from the track guard. Also, sometimes it can get busy and the vacuums fill up, but good for them - business is good. Otherwise, good value for the money.
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October 2023 by Jack
Pretty good deal if you do monthly plan, as 2 car washes gets you back the amount spent. Getting the monthly plan you can wash as many times as you want. I've seen people do a few loops just to make sure dirt or salt gets completely off. This is machine wash so you will get the swirls. Also, a bit tricky with the monthly subscription, even though you'd call in to cancel it either they forgot or whatever you'd still get charged for it. Had to move out of the area hence the cancelation. They need to make it easier as their website only indicate to call in.
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August 2023 by Ana Cruz
The New night manager Christopher , along with his crew , have been doing a great job . Been coming here for a year and I’ve definitely have seen improvement in their customer service and the cleanliness of the place since he took over . The car washes are fair and affordably priced . I like the towels they use and the vacuums go hard . Would definitely recommend this car wash but for the best customer service definitely come after 3:00pm. Look at my baby shine ❤️Services: Vacuuming
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July 2023 by Lijah R.
Wish i knew before paying $22 that you wash your own fucking car basically. Fuck this place. Didn't even get the bird shit off my car.
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July 2023 by Dave Lin
Relatively affordable car washing place. The vacuums works great and the microfiber towel exchange program is pretty awesome. Downside is like all machine wash facility, it’ll scratch up the car… they really should clean the brushes more often.
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June 2023 by Stephen Franco
So this is a half auto, half self wash place. A machine does the heavy lifting then you vacuum and wipe down your car ( with provided microfiber towel). This costs ~$20 and honestly got the job done for the price point. It’s not a detailing place so the inside of your car will only get as clean as a vacuum, cleaning cloths (not provided) and elbow grease will allow. I wanted to write a 5 star review because I don’t really know how much more you can expect at the price point and my car looked respectable afterwards. If you want any more, pay for detailing service.
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June 2023 by Ciaran Doyle
Inexpensive and a decent job for an automatic car wash. Got the monthly pass for pollen season, but I guess I’m not the only one. Depending on time of day it can get really crowded so best to go early or late to avoid a wait.Also, basic wash is good enough and cheaper than 1 medium wash elsewhere.
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June 2023 by Kristina
This place is great. My car looks ????. I found them very helpful. A good quick wash for my car...$10! Unlimited free vacuum and machine to wash my mats. If you have kids, you know how quickly your car and get dirty. And don't forget the $3 towel exchange! I have a microfiber towel in my car at all times. I can exchange it for a clean one each time I go back. Brilliant!
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June 2023 by Marcus O.
Overall I would say that I like this product. I am fine with no team to dry my car after a wash as I am a hands on kind of person. They offer strong value with unlimited monthly option plan. The mat cleaner, dry and wet, works well. Be careful what hours you go there as sometimes all of the drying/vacuuming bays are taken and some people spend 30+ minutes literally caressing their cars with the family all pitching in. I also go there at 7am and sometimes they do not open on time. It may be just a few minutes but it's certainly annoying. The blue towel service is a plus. vacuums work well. The website for Wash Co. does not provide any place to leave feedback or a management person....