-
December 2023 by Gene Fein
The sales staff was extremely helpful and personable. I believe her name was Angela, but my apologies if that is incorrect.
-
December 2023 by Alyssa Torix
Ordered a necklace from the website and the shipping label says it came from this Zales store. Got delivered and it had literally NO protection inside the box, when I took the piece it out the necklace was literally hanging halfway outside the box lid and the chain was knotted. Not to mention the box itself was paper, not the quality boxes you get in store. Only have 2 stars because of fast shipping, but I’d rather wait extra shipping time to ensure my piece is protected and intact than thrown together.
-
September 2023 by Leslie Patino
My experience with Matthew was amazing. He’s hands down great with answering all my questions. I had came in for a little problem I had with the Palisades store and Matthew solved my problem quick and easy. Highly recommend.
-
September 2023 by Queen (Sudani_b)
Had such a great experience with Matthew. He was very knowledgeable and helpful in our decisions making.
-
August 2023 by Queen Nyajuok (Sudani_b)
Had such a great experience with Matthew. He was very knowledgeable and helpful in our decisions making.
-
July 2023 by Charles Gal
My wife and I came in looking for a wedding ring. Matthew Aponte assisted us with finding the perfect ring! His service was more than 10/10 and was very knowledgeable. Chelsea Gopy also helped us out during checkout, and made the transaction stress-free as well as smoothly! We highly recommend both Matthew and Chelsea when you go to Zales Westchester!
-
July 2023 by Romaine Robinson
Matthew assisted me and my Fiancé today; he was professional, answered questions and queries promptly and effectively. He also has good customer service.
-
July 2023 by C N
Natalia, Kayla & Matthew were amazing! They helped my sister find a beautiful band! They were so attentive and patient. This is the only zales I will ever go to!
-
July 2023 by Sean Feiertag
Matthew was so helpful today picking out the perfect birthday gift! Super friendly and made the transaction a smooth process
-
July 2023 by Keisha Clark-Lopez
I had a wonderful experience tonight with Suhaliey & Maria. He said I DO & I said I DO. And I got the ring I wanted. IN STORE. He got more knowledge of diamonds & the 4cs. Plus Maria was very detailed & patient in explaining again & again about the credit, payments, & other loan options. I really APPRECIATE that from Maria. And I especially appreciate the Zales Experience. Married in 2025!!! THANK YOU ZALES & MARIA!!
-
June 2023 by Dana Lemmo
Mathew was so professional and polite and got my diamond inspections done so fast!! Thank you.
-
May 2023 by Chenille Lynch
Maria and Justin are excellent! Justin showed us various pieces until we were satisfied. He assisted in finding the perfect financing and when he needed assistance with options, Maria jumped in and made sure we left with our product. They are truly an asset to your company. As Memphians, we were proud to donate to St. Jude and elated that you chose them as your charity. They are a blessing to Memphis and so many families worldwide.
-
May 2023 by Clement Lugay
Mathew was amazingly helpful in assisting me to find the right piece i needed.He is humble..warm..kind..respectful and just generally a great representative of what gr8 customer service should look and feel like! The Mgr and other staff were also amazing!
-
May 2023 by John Calicchia
Had a really great experience. Staff was super helpful, friendly and knowledgeable. Nathalya was so sweet and helped me pick out the perfect necklace for my girlfriend. Will definitely be back!
-
May 2023 by Trudy Centeno
My fiancée and I walked into Zales and the representative, Nathalya, was so welcoming and professional. She has such a wonderful personality. Shopping with her was such a comfortable experience. Many times when you walk into a jewelry store, you feel pressured. However, that wasn't the experience we had. Thank you Nathalya for making our shopping experience rewarding and memorable. Thank you for helping us to make our dreams come true in finding the perfect ring. Go to Zales and shop with Nathalya.
