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January 2024 by Jenn Mung
I was able to get a same day appointment and the staff was very friendly & efficient!
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January 2024 by Arnalda Betances
Highly highly recommend this veterinary facility!!! Dr. Pozo and her team are just amazing and wonderful human beings who really care for our pets and just make you feel so comforted and provide you a sense of reassurance when it comes to our pets! They take their time to ask you questions about your pet and any issues. They really demonstrate a genuine and sincere care for our beloved animals ♥️ I am very grateful for Dr. Pozo, Laura and Mason and that we can count on them to care for our pets!
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December 2023 by Karen Taylor
I love this vet center. They have always been kind to our cats, and when I recently had an urgent issue with one of my cats, they immediately offered two local animal hospitals with EXACTLY the type of information this nervous pet mama needed: "this one is closer, but that one was a parking lot." I definitely recommend them!
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December 2023 by Raphael Chemaly
They are very warm and very friendly people here. Every single one of them is great
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December 2023 by Melina Kostakis
This is the third vet we’ve been to and the only team that was not afraid of my Rottweiler and cared for him - thank you
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November 2023 by JSciarrillo
Very friendly
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November 2023 by sad wisp
$450 for a kitten wellness checkup, vaccines, and poop check. $550 for neuter surgery. Friendly and explain everything well- great experience for new owners. Pricey but competitively priced for the area.
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November 2023 by Joanne W
Loving andcompassionate as well as professional. I highly appreciate and recommend their staff and care. Love from Maggie
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October 2023 by mashyat tomory
Took my dog there for her allergy flare ups. The staff was very accommodating and welcoming. Dr. Pozo was very thorough with her examinations and asked detailed questions to understand my dog’s condition better. 100% recommendation!!
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September 2023 by Louise Lee
So much to be thankful for and so many people to thank. PATRICIA, PATRICIA, and PATRICIA! My little one, Lily needed surgery as her cancer had returned and with so many concerns and questions- my experience with Patricia alone made all the difference in what was a stressful and daunting experience into an "alright, I got this. My dog is in the best of hands" type of mindframe. I first went to VCG at Little Neck and was then referred to the Whitestone location as a surgery date opened up last minute. Dr. Rojas was amazing from start to finish. I was a bit apprehensive seeing some mixed reviews as this was a big surgery BUT I am so glad I made that judgment call for myself. Dr. Rojas was amazing. He answered ALL my questions and I felt confident leaving my baby in his hands. The reviews in regards to pricing- the pricing can be higher than other animal clinics BUT the difference in care and service speaks for itself. It does not compare! When I tell you that Patricia texted me everyday and night to check in on my dog, offered to come to my house to get my dog to eat when she didn't have an appetite post surgery, was going to pick up my dog for her follow up appt in the event I couldn't make it as I was taking care of a newborn... Their service and level of care and compassion absolutely blew my mind! I feel so fortunate that we found VCG- especially the Whitestone location with Stacey, the other staff and Dr. Rojas. Thank you so much! Lily is five weeks post surgery and is doing great.
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August 2023 by Alanna McCauley
I took my two cats here for a full blood work / vaccine visit and I have to say, I am SO impressed with the entire staff. The moment I walked in, the two front desk ladies were so friendly and kind. Laura helped us into the room, where we met Dr. Pozo and her assistant Jennifer. Dr. Pozo was so thorough and patient, and answered all of the questions so professionally. Jennifer was lovely as well and she gave some great advice. Laura was just wonderful, I left the office feeling very positive and accomplished. Very professional and lovely vet, the best I have been to!
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July 2023 by Janneth Parreno
I took my 8 year old pup to Vet Care Group Whitestone for a routine checkup, the staff was so welcoming and catering to my dogs emotional needs (she gets very nervous). Dr. Pozo was very patient and diligent with my dog, I was so pleased with the care she received. I found this clinic at a great time as I was looking for a new provider. ??
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June 2023 by Zoe Paras
I found this office after my pup got really sick and her regular vet didn't have any availability. They let me bring her in even 15 mins before their closing time because her case was urgent. Everyone was welcoming and showed Arya all the love she needed. Would definitely recommend, they have lovely staff that clearly care about the wellbeing of your fur baby. Prices aren't too bad either, and they discussed different options to work around my budget. 10/10 experience overall! ✨
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April 2023 by Niki Calimopulos
If I could give this vet 0 stars I would. STAY AWAY!! As a new pet parent, I was seeking comfort, reassurance and a warm atmosphere. Needless to say, I got none of that.Starting with the front desk - Diane is so unpleasant and acts like every ask is an inconvenience. 0/10Next, Dr. Rojas is highly unprofessional, negligent and just downright rude. -5/10I took my pup here for what seemed to me to be a UTI. They ran a myriad of tests which I did not hear back about for another 7 DAYS! Every time I called to get the results they were less than pleased, gave me no answers and called me back after hours so I couldn't come in or call back if I had further questions. I took my pup for a second opinion because after two weeks she still was not better. Long story short, she has a giant stone in her bladder and needs immediate surgery. This could have happened 3 weeks sooner had Dr. Rojas had any care in the world for my pup who was clearly in pain and very uncomfortable. The ONLY good part about this place is Stacey. She is the sweetest vet tech and actually cares for animals.If you are looking for a place that is cold, dr's are negligent and you have to wait 3+ weeks for an appointment, this is your place! Otherwise, steer clear. Not worth the hassle, plus the 10k that I now am paying for my pup to undergo surgery.
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April 2023 by K Naby
I went in looking for a dental consultation and was told the price would be $80.They ask if I wanted to do a chest x-ray and said I would get a quote. Great, I said, but I didn't get a quote and they ended up doing the x-ray. I also get sent home with medication for my dogs lungs which apparently he didn't need because the original diagnosis might not have been accurate according to the doctor.They also charge for a lot of different tests that other vets don't do, which I understand but it ends up adding a lot to the total bill.So far I got quoted around $1700 to get the whole dental procedure done but apparently that's a whole separate bill - I went in for a consultation for $80 and left with over a $1k bill totally separate from the $1700 quoted.Then I call back and they say that the $1k bill could be taken off of the $1700, but apparently that wasn't true either.Then I ask if I could get the results of my dogs blood test back and they said they would but I waited and received no correspondence.Overall I feel like I was taken for a ride and spent $1k for nothing of value.
