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May 2024 by Dalton Forkey
Does great work and is willing to work on my unique truck I've got
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November 2023 by Jackson Tire & Lube
Excellent customer service . Very professional would ? percent recommend.
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September 2023 by Joseph Marti
Very helpful and great work.
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February 2023 by Aimee Kellicutt
I've gone to Gary's for years - and have always had great things to say about the service center. Reliable and convenient. Sadly my latest experiences with them has me questioning their ability and relevancy in dealing with modern cars... and by modern my car is a 2013. Not exactly brand new.Long story short:I love supporting my local businesses. I will always go out of my way do that. However the bare minimum for me is reasonable customer service and honesty. Treat me respectably as your customer (i.e. don't waste my time) and be honest when your business is not capable of doing what is required. If your garage cannot handle programming tire sensors - that is OK. If your garage cannot deal with an unplanned failed ignition switch in a timely manner - that is OK. I would have still supported your business the next time I had work your garage could handle.Saga:Winter 2022 - I started having issues a TPMS light on my dash. For my car if the TPMS light is on it affects the traction control system. NOT helpful in the winter... Gary's replaced the tire pressure sensors. I had to take the car back at least twice until they were properly programmed. They turned the car back over to me twice with the TPMS light still on.Summer 2022 - TPMS light came back on. It was summer, so I didn't worry about it for the season.Nov 2022 - I dropped my car off for an inspection, snow tires put on, and deal with the TPMS light. They called me about 30 minutes later saying my key would not turn in the ignition. Unfortunately for me - my ignition switch decided to die right there. I believe them (there were symptoms leading up to this). Bad luck for me, but at least I didn't have to tow the car...so I thought. I called Gary's nearly every day for the next 4 weeks. Anytime I got through to them, they said "tomorrow" they would work on the car. They kept blaming each other within the garage for not answering the phone, failing to write down messages, saying they "can't figure out how to get the car into the garage due to the ignition issue" and also cited some personnel health issues (that bit I do empathize with). They didn't order the replacement switch until 4 weeks after I dropped it off. They had the car for nearly 5 weeks. I paid $1700 (this was fair and mostly parts): for a new ignition switch, and programming the new key and basically the snow tire swap. The TPMS light was still on and the inspection was not complete. They gave me a 10 day sticker, because they said they had to replace the battery and I needed to drive ~50 miles for that to reset. Admittedly it was an older battery, but the car had also been sitting idle for a month.... so I'm a bit doubtful on the need to replace it. I was given two sets of keys - the new key for the new ignition and the old key for unlocking the doors (fob no longer works). They did the inspection after the battery reset later that day. TPMS, the multiple keys, and not having a car for month still an issue.Dec 2022 - After Xmas, I take my car to the dealership. That day the dealership programmed both the key and tire pressure sensors for $80. Told me a could ditch the second key for $100, but the stock keys were on back order - can fix later if I wish.Jan 2023 - About a month later the TPMS light comes on again. I take it to the dealership, they report I need to abandon these 3rd market sensors Gary's installed. $1100.I've also noticed recently that the cover on my steering wheel assembly is missing. Gary's lost the cover when they replaced the ignition switch... I called, and they said they will order a new one. I haven't heard back from them... I will have to again reach out to them, but I'll be damned if I pay for it at this point. Overall I'm disappointed and frustrated with this experience.
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November 2022 by George Hamiltion
Good repair shop
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October 2022 by Michelle
Always a pleasure
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October 2022 by Ricardo Pinilla
Oil change and inspection done here. Was quick service and pulled me in on time for my scheduled appointment, that says a lot because every place makes you wait. Return business earned.
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April 2022 by RawPaperRick
Oil change and inspection done here. Was quick service and pulled me in on time for my scheduled appointment, that says a lot because every place makes you wait. Return business earned.
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April 2022 by A Google User
Workers are nice and have went out of their way to help me, their prices seem fair.
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February 2022 by Tessa Giacalone
Great guys! Fixing up my clunkers 1by 1.
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January 2022 by Devon Holmes
DON’T WASTE YOUR TIME OR MONEY!!!Call another shop. I had a wheel bearing replaced and a few weeks later I’m getting the same noise so who knows the quality that went into that. Had my car looked at for another issue and they wanted an outrageous price to fix it. I called another mechanic and they agreed the price was not accurate. Employees are rude and not willing to explain what needs fixed and pricing behind it. Save your money and go elsewhere. They don’t even give you a true itemized receipt because they don’t want you to know you’re being scammed.Service: General repairs & maintenance
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December 2021 by Amanda Jean Rateau
most reliable garage. Gary & Nick are the most honest mechanics. Always happy with the work on my car. Thanks!
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October 2021 by Mike Poff
Great people and service!
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October 2021 by Kimberly Scollins
There when you need them.
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October 2021 by Chloeteele Alton
Great place and service!!
