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November 2023 by GurnBograt1986
Sullivan's is the best. Great service and always very friendly!
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September 2023 by Lou Rotunno
Great customer service, very friendly, knowledgeable, courteous. I will return, for sure.Services: Tires
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June 2023 by Bryan Hilfiker
Always do a thorough job and friendly service
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May 2023 by Jeff Cottrell
Had a alignment done the car drove perfect after will go back again friendly people
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May 2023 by David Main
Harold and Pete (now considered framily) got my truck in for an alignment and rotate my tires. The shop was clean and they both have great personalities!!!! I have found my new auto repair shop ?. Next is brakes on both trucks and lunch!!!! And a big thank you to Jim for doing the work on "Big Country!". Thank you once again Uncle Harold & Uncle Pete!!! You both made my day..better!!! The price is right and so are the employees! Love you guys!!!! Oh and DAVID DIDN'T GO, I DID!! IT'S ANDREA? ?Services: Tire rotations
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March 2023 by Jeff Denner
Had an all wheel alignment done. Service was completed in a timely fashion and correctly. Staff was friendly and helpful. Would recommend to anyone looking for the same service
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November 2022 by Robin Cole
Met under not so essential circumstances. They have been nothing but professional and courteous.
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November 2022 by Dave Difranco
Best service center ever!
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August 2022 by BALKAN MOTORS
These guys were great to work with! We are an Independant dealer in Rochester and had a mutual customer whos car had an issue while on the road. Peter was of great help, was able to help me get the customers car towed there right away, get the car in and taken care of. They do quality work at very reasonable prices and there is no BS. Thank you Peter and the whole team at Sullivans Auto for taking care of this for us!Service: Electrical repair
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August 2022 by Samantha Datthyn
My boyfriend took his car here to get a new exhaust and get the rest of it looked at. The guys were nice and all and put the brand new exhaust on, but failed to tell us that the catalytic converter was messed up. We ended up having a few more issues with the car (unrelated to the service) and brought it back. The guy had no intention of truly helping us saying the car was going to be too expensive to get it done there(we ended up buying the parts ourselves, but they have a policy that they don’t use parts they didn’t buy themselves). So we had it towed back to our house to wait for the parts to get it done by someone else. BUT when it got there, there was change missing from the center console and the bright blue tire pressure caps that were originally on the tires were gone. When we went and talked to them, they said they didn’t know and they didn’t have any intention on looking into it. I know it’s small but you gotta be able to trust the people taking care of your stuff and you won’t find that there.
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August 2022 by D Johnson
Good reliable service. Did my brakes, now there is nothing stopping me. Ha ha a
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August 2022 by Wayne Kieper
Great people and great service. Really 4.5 star.
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May 2022 by Ann P.
My mom is 83 years old and I am trying to take care of her from across the country because my brother and sister, who live right there, don't take care of her. Sullivan's treated my mom like their own mom. They were patient, took excellent care of her van, and let me pay from across the country. I would recommend Sullivan's 100%!!
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May 2022 by Brian Krull
Great staff, workmanship and fair pricing. Definitely would recommend!
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December 2021 by Alice Irwin
Simply the Best!Sullivan's is the epitome of a "hometown business" whose goal is first-class, top-quality service at an honest and very reasonable price. Employees are super friendly, courteous, professional, highly competent, and FUN! I would recommend Sullivan's for any type of work that may be required on a vehicle. They are top shelf and we are so fortunate to have such a fine business so close to home. Thank you, Sullivan's!Services: General repairs & maintenance
