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November 2023 by Julianne Reinard
Haley was absolutely amazing. She made my daughter's day very special and an amazing experience for her. She listened and took everything my daughter was looking for into account when she made selections for her to try on. She also made choices that were designed for her height and shape. We had experienced one other bridal shop, and after that, this was an amazing feeling. Thank you to everyone there for doing such an amazing job on making my daughter's experience a memorable and cherished one.
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October 2023 by Isabel hernandez
This was my first bridal appointment, I didn’t expect to find a dress the day of but boy was I surprised. Olivia was an amazing help, walking me through the different types of dresses and helping me find the ONE. My initial thought process was to get a black wedding dress but my mind quickly changed and I left not only feeling beautiful, but heard and understood. If I could get married 100 more time I’d choose this place over and over again! ❤️❤️
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October 2023 by Valerie Millard
Last month I came in for my first bridal appointment. I was apprehensive beforehand, being plus size & over 50 and getting married for the first time. However, my experience turned out to be AMAZING! First off, they communicated so well in advance of my appointment, putting my mind at ease. From the moment I walked thru the doors, I was greeted on such a personal level. The space was beautiful and inviting. It set the tone for my experience. I had upgraded to the private Rose suite with champagne. Highly recommend and it's so worth the $50. It provided pampering and privacy, with no distractions from other bridal parties. My consultant, Molly, was fabulous! She was extremely patient with me and so sweet. The in-store selection was huge, but I actually went during a special trunk show, which offered additional selection from select designers. I didn't say "yes" that day, but with Molly's help, I was able to define exactly what I am looking for (which is very specific), and I scheduled another appointment with her during their next upcoming trunk show, which is sure to offer more options to fit my unique desires. This store is about an hour from my home in Rochester but is so worth the drive! Highly recommend to all you brides!
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October 2023 by Marie Holt
I had a beautiful experience at Bridal Chateau, Francine was absolutely fantastic and understood my vision maybe even before I realized exactly what it was! It was so hard to choose because her picks were all so incredible. Highly recommend! Absolutely obsessed with my dress and veil!!!
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October 2023 by Ashley Hill
This was my second place to go dress shopping-and i'm so happy I found my dress here! They had a good variety of dresses, didn't push me to buy something, and listened to the feedback of each dress! Finding my dream dress here was amazing!
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October 2023 by Jessica Reimann
Let me just say, HIGHLY RECOMMEND THIS PLACE! I am bigger girl and self image in a big issue for me as I have low self confidence but my consultant Olivia was absolutely amazing!! She helped me with so many different styles of dresses and listened to my critiques on what I liked and didn’t like. This experience was so amazing. They really take care of you and will help you with anything you need. From start to finish, everything was better than I expected. I did the champagne package and that was amazing as well. I loved how they had a HUGE variety of dresses in all different shapes and sizes and I felt very comfortable there. Everyone was so welcoming and super friendly. After one day, I SAID YES TO THE DRESS!!! Anyone who is a plus size girl and you wanna feel beautiful, check out Bridal Chateau!!!!
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August 2023 by Maeghan McDonald
I had the most amazing time during my appointment with Cathy at the Bridal Chateau! She was so patient with me, as I had no idea of what I wanted for my wedding dress! She brought in multiple styles and helped me into and out of the dresses! I ended up finding the one and saying "yes to the dress" my first day shopping thanks to Cathy! Bridal Chateau and Cathy made us feel so welcome and comfortable! Thank you so much for everything! 10/10 recommend!
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August 2023 by Katelin Kostek
I loved my experience at Bridal Chateau! I worked with Molly, she was SO GREAT!! Right off the bat she compiled my likes and dislikes and put together an amazing assortment of dresses! I was nervous about the process but she immediately made me feel at ease and I actually had fun! I’m a plus size bride and was so happy with their selection in my size, at no point did I feel uncomfortable or limited in my choices.I did the VIB bride experience and the room, the champagne and the sweets made the experience feel next level! I did say yes to the dress at my appointment and I LOVE my dress!
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August 2023 by Raegan Hardie
Fran was excellent! It was my first time shopping for my wedding dress and Fran made me feel completely at ease. She had me try on dresses that I would have selected as well as styles I may not have gone for on my own. It really helped me to figure out what I am looking for in a wedding dress. What a wonderful experience.
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August 2023 by Alycia Willoughby
I shopped and found my dress at Bridal Chateau last week and it was amazing!! I wanted to get in during their month long sale and was not disappointed. Olivia was amazing, respectful of my budget, and really listened to what I liked and didn’t like in each dress. I love that the shop has so many sizes, as it seemed there was an endless amount of dresses available to try. I am very indecisive and Olivia was very patient. I also loved the Rosé suite as it was so private but spacious. The only critique I would say is I think the lighting in the suite could be a little brighter. I’m so happy I found my dress and was able to go home with it immediately. Thank you for the great experience!
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August 2023 by Fred Stanley
My groom and I had a wonderful experience at Bridal Chateau! My bridal stylist, Cathy, was so helpful and attentive. She was extremely respectful of our budget and the style of dress we had in mind. Every pick hit so close to the mark! One of my favorite parts of the appointment was when she had different belts strung over her shoulder for me to try on. I received a handwritten letter from Cathy congratulating me on my beautiful choice of dress, and she even used the term "forest fairy" that my groom and I had mentioned was the theme of the wedding! The entire experience felt very personalized. I recommend Bridal Chateau to anyone looking for wedding attire.
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August 2023 by Emily Dolata
I had the best experience with Molly and was able to say YES to the dress today! There was such a variety of dresses and price points to choose from and Molly really took her time and gave me so much care and attention to help me find my final choice. She was so helpful and made the experience fun and enjoyable. I highly recommend her and the team at Bridal Chateau for making the whole process easy.
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July 2023 by Heather Keicher
I had my first bridal appointment at Bridal Chateau with Molly and she was amazing!! I felt so at home as soon as we walked in the door from reception to leaving my appointment. Molly was very patient and understanding. My fiance booked the VIB appointment for me and the room and goodies were awesome. The dresses were all beautiful. I'm so indecisive and Molly help me narrow it down and asked all the right questions to figure out my style and what material I liked the best. We narrowed it down to two dresses and I can't wait to go back and decide which one and get my measurements done. Loved my whole experience!
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June 2023 by Aggie Pijanowski
Yesterday was my very first appointment to look at wedding dresses and my consultant Molly was incredible. She listened to my needs and wants and spent extra time helping me find great options. Molly was extremely knowledgeable, patient, and helpful. I would highly recommend Molly and the Bridal Chateau to any brides looking for their dress. Having the private room with champagne was also very nice, but Molly’s expertise and guidance definitely stood out.
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June 2023 by Kelsi Palistrant
I can’t even put into words how amazing this bridal shop is! Cathy worked with me to find me my absolute dream wedding dress. She is very experienced and talented at what she does. I trust her in all of her helpful decisions. I highly Recommend Bridal Chateau as they have so many beautiful wedding dresses. Cathy really made saying yes to the dress a beautiful experience! If I could give it more stars I would!