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February 2023 by April B.
Our experience here was an absolute shitshow. We brought in a plaque that needed one simple line of engraving before Christmas. They took it and said it would be done in a week. It is now LATE FEBRUARY and we just got our plaque back, and it is NOT EVEN ENGRAVED! They sent the plaque out to another vendor, who broke the piece, lost the previous engraving, and didn't even engrave it in the end. Horrible experience, horrible communication from Ryan. We had to go and call multiple times to get any information. Do NOT go here. Absolutely horrible experience.
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July 2022 by Woodbridge Gymnastics
We had two orders delivered to us back in March and May, with half of the trophies broken, chipped, tarnished or misspelled. We had asked multiple times for a refund or to have a new set sent out just to replace the broken ones. We have received zero replies or communication from the company. We are shocked with how it was all handled and still has not been resolved. As a Gymnastics facility, trophies were meant as a way of rewarding our athletes throughout the competition season. Unfortunately we were not able to reward the athletes because of the lack and condition of the trophies. Extremely disappointed with the company.
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January 2021 by GCR AUDIO
We always give away some goofy awards at our Xmas party, and Crown trophy is the only place we will go. Ryan and his staff always get the order correct, and the turnaround time is amazing. This year, Ryan went above and beyond- I needed my order when the shop was closed for vacation. He still got it done for me! Amazing customer service like this is very hard to find these days. We highly recommend!
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August 2020 by Jurel H.
I come here for the trophies, and their engraving services. They offer a large assortment of plagues, trophies, medals and all other sorts of signs and banners. The service is pretty fast and the employees are very helpful.
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August 2020 by Spikegary
My go to place for trophies and plaques
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August 2019 by Kerry Z.
They did a good job with an engraving, were reasonably priced, and accommodating with the pickup time.
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June 2019 by Brenda Fox
Ryan was very willing to work with us on short notice and put up with our changing requests. We appreciate his helpful attitude and willingness to accommodate our changes.
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April 2019 by T W
Customer service has serious issues. Zero, quality control. Don't bother suggesting they correct their errors that would entail sending photos and verifying your not trying to rip them off for a $3.00 plate. Bottom line is a company who "specializes" in trophy making should specialize at doing their jobs right. Start by not accusing your customers of lying about your failures.
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January 2019 by Jonathan Turowski
Ryan helped me with my order and they have it down to a system. What a niche business to have here in Williamsville! Very happy with the plaque they made for me.
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September 2017 by Josep Miquel Jornet Montaña
High-quality, great looking plaques; many in stock, no need for long waits; very friendly and professional.