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October 2023 by Anna N
For the past 3 times I’ve made an appointment, I have specifically asked for Crystal and they assured that she will be there. And the last 3 times I’ve been there, Crystal has not been there and they had to give me to someone else. They never even bothered to tell me that she wasn’t there that day, they just let me book the appointment anyways. I specifically ask for Crystal because I feel she does the best job. Not every tech does the best job there with shaping and application. As a customer, I want the people I ask for, and I don’t appreciate being lied to just so that I can still give them service. Three of my friends are also clients of them, and they have had this same situation happen to them as well, multiple times. I will not be back.Services: Pedicure
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September 2023 by Sherine Smythe
I happened upon this place one afternoon while I was killing time waiting for my pup to get groomed and thought I’d stop in for a quick fill and pedi. The receptionist greeted me accordingly and advised me someone would be right with me and directed me to the seating area- there was no else waiting and there were a few available stations. After sitting a few minutes a male worker comes over and tells me they can’t take me because of something about an appointment….the sign on the door clearly states walk ins welcome ?Fast forward to 6 weeks later and “Dummy” me went in there AGAIN while waiting for my pup…. And lo and behold the EXACT scenario was replayed almost to the tee, except this time I felt some kinda way and a bit humiliated. I didn’t make a fuss but I left immediately and will not make that mistake a 3rd time, I got the message LOUD and CLEAR now!!
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September 2023 by SF SF
I've been here several times now, and feel comfortable giving Cute Nails 5 stars ☺ Every employee has been friendly and welcoming, including the young man who typically works reception. The salon is clean, and I have personally observed them sanitizing the pedicure spas between clients. I typically get a gel mani and pedi, and love nail art! For one of the 1st times ever, they're open to any idea I show them, and no one puts up a fuss about the nail art. Great Wi-Fi connection, and just overall a nice experience. Prices are reasonable/typical. I'll definitely be back!
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July 2023 by prentist cofield
My nails are amazing ??????Great job Krystal
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June 2023 by Marla Overhoff
Fantastic service and gorgeous artistry done by the staff! BEST place to go to for acrylics!!
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March 2023 by amy wirth
I went for gel manicure not even a week ago, the manicure was rushed, 3 of my nails chipped off. So i has to remove the gel polish myself. My polish so far for my cuticles I could see more now nail than I should have been able to. Just wanted to mention how extremely disappointed i am and upset about the almost 50 dollars i wasted!!! I wish i would have gotten a picture. I was in last weekend, a women in the way back did my nails.
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February 2023 by Annick Koloko
I have been coming to this salon for several years. However I will not return, after my last visit. I came in without an appointment, when a group of young ladies came after me. They had no appointment as well.This salon always requires their clients to sign in their portal. The young man at the reception asked the young ladies to go forward to be serviced. I reminded him that I arrived prior to them. He told me to wait in he seating area.”I got you”. Then his boss (a lady ) came and spoke to him in their native language. Immediately, the young man told me that I will not be served. I was confused and asked him about his prior statement. It was akin as to be in the 5th dimension. Suddenly , he could not served me because I was on the phone….I reminded him that I have been a client of them for years. This salon does not welcome minorities in particular people of color. To have the trope of the rude and angry black woman was quite interesting. ..One advice, take your business elsewhere if you are a person of color: this salon will not respect youService: Gel manicures
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January 2023 by Molly DeRose
On NYE I was able to make an appt at 1pm for 3:30pm! Felt so lucky. I got a full powder dip set removed and reapplied in 30 mins. It looks better than any of my other powder dip mani’s! I will be going back! I get the same color every-time and I like a natural look and they nailed it! $50 for the entire thing! Will be switching to here from now on. I’m super picky about my nails. No problems here!
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December 2022 by Zina Croom
It was a pleasurable experience everyone was very polite welcoming. I love the work that Kenny did on my nails he's a keeper ❤️?
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November 2022 by Adriana Santoro
Walk in & was taken 15 minutes after waiting. Super nice and welcoming staff. They were a little busy and at the end, it seemed like my nail tech was in a rush. She could have been a little more precise and taken off the red color on the edges of my nail and skin. She had another customer waiting in the chair next to me as she finished my nails. I didn’t really notice the imperfections on the sides until I left but I still think they look nice. I think all nail techs get this way when it’s getting busy. Besides this it was a nice experience
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November 2022 by Bonnie Oleandi
Thank you for your highly motivated customer service & the high quality of cleanliness.. as well as the Excellent Professional job on my acrylic nails!. Highly recommend ….. sincerely, Bonnie OleandiService: Acrylic nails
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October 2022 by Denise Johnson
My mom and I went to this salon as walk ins and were greeted upon entering very quickly. My mom had a gel mani pedi and was happy with her service. I had a gel pedi and was very happy with the gentleman that took care of me. We will be back and I would recommend this salon for fair pricing, quick service a clean salon.Services: Pedicure
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October 2022 by Ann S.
I made an appointment for a fill and wanted a design done. I felt that the nail technician did not take her time while doing my nails. I asked if she could redo my nails and she grew frustrated with me so I just let her finish. I had to get my nails redone at a different salon.
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October 2022 by Rachael Becker
Came in for a gel french tip pedicure. The lining for the french tip wasn’t even and messy. Asked if they could please fix it politely. The lady started to freak out and walked away. Horrible service when it comes to pointing out things that need to be fixed. Made me feel uncomfortable and disrespected.Service: Pedicure
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October 2022 by The Buffalo Reviewer ..
Best nail salon i've ever went to! I got just gel nails with a cute design! Cat/Cathy was my nail tech! She was super sweet and was chatting with me! My nails never chipped for almost a whole month! Even though they were growing out they still lasted that long which was such a shocker to me because my nail polish usually will chip off after a week or so when i've went to other places but this place was great! It was a very nice and clean environment as well! Prices weren't too bad in my mind either!