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January 2024 by Emily Eberhardt
Charlie , Jason , Kelsey and Craig all helped me feel safe and secure purchasing tires . I opened aCredit card at 0% for 6 months for the large purchase of $1300 . I ordered the tires and they were in with a few days. They were able to take me on that day and I was done in 45 minutes! The waiting area was warm where you can grab a cup of coffee or water . There is also a soda machine for soda to purchase. Everyone was extremely nice and professional! I highly recommend Dunn Tire!SincerelyEmily E.Clarence , NY
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January 2024 by Susan Gruttadauria
I was at Dunn Tire yesterday to have two tires replaced. I had stopped in the day before just to have a pressure check and they noticed an issue with my tires immediately and pointed it out to let me know the problems I could have with a sudden blowout. The staff was efficient, but also fun and very personable. They did everything they could to find me the best price possible and we made an appointment for yesterday. They made me comfortable while I waited and even put on a fresh pot of coffee for me. I would recommend Dunn Tire and especially this location to anybody.
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January 2024 by Ann Macaluso
I had an emergency tire situation so I called to see if Dunn Tire would be able to get a replacement tire on a Friday afternoon. They were professional and accommodating. I’m very pleased with their service, professionalism and willingness to accommodate my scheduling needs. I also have them fill my tires with nitrogen every winter season to minimize tire pressure fluctuations that otherwise could lead to uneven wear on under inflated tire caused by colder temperatures.
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January 2024 by Jamie Overbeck
I had a great experience with the employees at this location. They were willing to get my vehicle in for service promptly, and took care of what was needed to remedy the issue I was experiencing. The employees were kind and helpful, and I’m very satisfied with the service I was provided.
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January 2024 by David Block
I had a great experience at Dunn. I needed 2 new front tires. They got me right in and got the work done in a timely fashion. All the guys at the shop are super nice and very personable. I was completely satisfied.
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January 2024 by Tim Brennan
Very helpful and professional; didn’t have the tires I wanted so they ordered them and had them within a week. I compared their pricing and couldn’t find a lower price ANYWHERE, and I checked everywhere! Would highly recommend.
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January 2024 by Megan Dommer
I love the Williamsville Dunn Tire. I’ve since moved further away and always come back for my inspection. The staff is great, super friendly and nice, and they’ve never pressured me to get unnecessary service or tires. I had the Midas across the street tell me that I needed new tires after an inspection - I declined to get them at Midas and when took it to Dunn they told me I didn’t need them. I trust these guys.
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January 2024 by kevstreet
A simple car inspection of course turned into a $1,200 sales pitch. Decided to take it to a different mechanic who did the work for $200 and sent me happily on my way with an inspection sticker.I’m sure they do great work on tires but I won’t be quick to get my car inspected here again.
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January 2024 by Karen Wilson
Words hardly express the level of commitment to service delivery, compassion and professionalism I experienced at Dunn Tire. The people working there are absolutely the best and I especially want to thank Mr. David Dean who without hesitation worked to resolve my dilemma. Thanks to you I arrived at my destination safely. Thank you so much!
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January 2024 by Nick Becker
Fast and efficient. I love being able to drop off after hours to pick up in the morning. Their staff is nice, friendly, helpful, and great at their jobs. No mess in the car afterwards, you wouldn't haven't know work was done except for the sound change in the tires.
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November 2023 by Joe
I have been going dunn tire for many many yrs at 2 different locations. Never a problem, but just in the last 5 yrs it has gone so downhill in workmanship, honesty & transparency that I can't go to them any longer. These are tires for a vehicle that have the potential to kill a person if mistakes are made. I simply cannot trust this place to keep me or my family safe anymore. Plus they are very very sneaky and dishonest. They just can't be trusted anymore. Oddly a co worker said the same thing at work. Sad. This place was the place to go for tires back in the day. Not anymore.
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November 2023 by Joe La Fornara
Would not recommend. They claim my tire could not be fixed and I had to buy a new one. I declined and took it elsewhere. My tire was fixed in 15 minutes. Also was charged for the repair when it was not done. When I left Dunn I had to go back because the studs were loose and my truck was vibrating. Rim and studs were damaged. Rude and poor customer service from manager.
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November 2023 by Gregory Osswald
They finally carried the same winter tires we had used on my Fusion previously. I am planning to keep this car for a couple more years. So finding tires priced right was priority one for me.
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November 2023 by swiftrigging
I had a great experience at Dunn Tire i was treated with the utmost respect and given several options on brakes and tires that worked for my budget. All the employees were in a great mood and took excellent care of me.
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November 2023 by Buffalostyle1
Very very disappointed. Total disregard to communication. I made several calls to follow up on my tire order. All promising me a callback and not one return phone call until I said I wanted to cancel my order.When they arrived, scheduled an appointment. Was called the day before that the tires were not there. But in fact they were thank goodness. All nice people with good intentions but the experience is sending me elsewhere. Sorry.
