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October 2023 by John Cai, MD.
It’s the best hardware anywhere. They not only give advises but also will modify simple hardware gadgets for you. Everything is easy to find in the store. Prices are less than big box store because you only buy what you need not pre package excessive stuffs you don’t need. I recommended to anyone. I will go there first for anything before i step in a big box store period. Thank you!
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September 2023 by Buffalo New York
They don’t make them this anymore! Best customer service! Very knowledgeable have help me with so many home repairs. I have an old house in the village they have the knowledge in a solution to help fix things that sometimes I just don’t know what to do. Was on there just recently I have a $1600 outdoor patio set having problem with one of the chairs was missing a certain kind of screw. One of the employees took the time to find the right fit. The cost was a total of $.17. Now where do you find a place like this.
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September 2023 by WJ Hurley
Was accosted by an older caucasian gentleman wearing an Ed Young sweatshirt in the parking lot. He immediately demanded to know whether or not we were going to "the restaurant," and threatening to tow my car if we wereIt was extremely rude and aggressive, so we just left
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August 2023 by R C
We haven't been here in a while and were quite disappointed by the gift area. We used to love to go to their gift shop. However, it seems like they have a lot smaller variety. The two sales associates in that that area looked like they were having a bad day and weren't very friendly.However, our previous experience with the paint area has always been great. They are knowledgeable, friendly, and very helpful.We also miss the big poster about Williamsville's history in the front window.
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May 2023 by Sheldon Soman
We were having a bathroom vanity top installed. The countertop vendor told us they didn't do the plumbing part. I made 2 appointments with Ed Young's. The first visit was to install shut off valves and remove the old faucet and sink. The 2nd appointment was to install the new faucet. In both times, they showed up exactly on time and did everything right the first time.I will use them again. I highly recommend them.
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May 2023 by Mucahit Polat
They opened up our clogged sever line from home to street and paid $280. Same clog happened again within five weeks. I called them again and they did charge $200. This is a company who don't back their service and accept any wrong doing from their side. How come same plumbing issue happens in a short time and you don't say, sorry we didn't do a good job first time.
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May 2023 by Ashley Eisen Graney
Needed emergency plumbing services - they sent someone right over and the problem was solved at a reasonable price. Thank you!
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May 2023 by Edmund M.
Although I've experienced reasonable service in the past, my last experience with Ed Young's plumbing was terrible. The plumber sent over didn't seem to know what he was doing. We had a poor flow of cold water coming into the bath tub that we wanted corrected. He fiddled around a bit with the pipes, then told us he he was sorry but no cold water at all was coming through. He charged closed to $200 for the visit and left. I called another plumbing service who corrected the problem in a short time.
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April 2023 by Robert H.
Just wanted to thank Andrew for a job well done for a repair on my outdoor water faucet valve. He supplied the correct parts, and reset the valve washer and seat which took some ingenuity! Installed and running great! Thanks again!
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April 2023 by Karen Snyder
‼️?parking police ? a man will follow you if you park in front of the hardware store if you are going to pick up takeout at a restaurant. There’s not many places to park in williamsville, especially in that lot. Even if the parking lot in front of the restaurant is full, there will be someone following you to tell you not to park there. As a woman, this is scary and infuriating. I don’t need an old man following me in any situation, thank you. My car is not going to hurt anything or take business away from your expensive hardware store.
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February 2023 by FENY CEO
BUSINESS BUILT ON RACISMThey have what I needed but I’m willing to find another place for future purchases, workers are so RUDE and I can clearly see the racism at the checkout from a lady giving me bad looks not responding to me. Handed me my items and receipt without saying a single word. And ended it with another racist look when I said thank you with a smile, tried to prove myself wrong by letting my white wife getting the items we need and they treated her normal.
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December 2022 by Ryan Cox
I encountered three staff members and they were all miserable. It seemed as though nobody had any interest in helping customers find items. The only reason I gave an additional star is for having the part I needed. I won't go back.
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December 2022 by Anthony Clair
Trying to park and the some guy that worked there said I couldn’t go into the store and park in the spots because he owned the parking lot. Never coming back.
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October 2022 by Joel Green
Ed Young's Hardware if not already, should be rated #1 in the area. Courtesy workers..minus check-out person, extensive supplies, and reasonable pricing.
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September 2022 by Bill Madden
Love the place a lot of things you need and want in 1 place. Great friendly service.
