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January 2024 by Randy S.
Family Medical Pharmacy is what a pharmacy should be. Friendly, personal, always on-time, home delivery and the best pharmacist and support staff in the area. Takes me back to the days of old when people were friendly and the customer was important. Cannot thank them enough for always accommodating me, under any circumstances. Randy Strauss
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January 2023 by Collin Clark
From the perspective of a pharmacist this is exactly what you want from your community pharmacy!
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November 2022 by Nora Bergman
The best pharmacy around! People are so friendly and it's small enough that you're actually known and remembered.
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October 2022 by Dawn Staub
Received my 5th Covid booster, flu shot and the gentleman also helped me with my ajovi shot! Very customer friendly!
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June 2022 by DJ Tim D
Always efficient and very friendly!
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March 2022 by N.M. G.
N. Glover, This is just as it is named, and the customer is extended family. When you enter you are greeted by name - just like Cheers without the beer. The attention is personal and they go out of their way to accommodate your needs. They deliver, send phone reminders for refills and do their best to meet your needs. We need more neighborhood businesses like this.
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January 2022 by Tom Kincaid
A+++! Excellent personalized service. NYS enacted, 2011 Anti-Mandatory Mail Order Pharm Act. NYS residents have the right to use a local pharmacy (without penalty) to fill scripts (except union agreements). I highly recommend using Family Medical pharmacy. Everyone is wonderful and will work with you to fill your medication needs. Its well worth switching from national chains and mail order pharmacies!!
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April 2021 by Julie Kincaid
A+++! Excellent personalized service. NYS enacted, 2011 Anti-Mandatory Mail Order Pharm Act. NYS residents have the right to use a local pharmacy (without penalty) to fill scripts (except union agreements). I highly recommend using Family Medical pharmacy. Everyone is wonderful and will work with you to fill your medication needs. Its well worth switching from national chains and mail order pharmacies!!
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April 2021 by Vickie Dymock
I have been going to this pharmacy since about 2008. Today was the first time I have ever had a rude interaction with anyone. I chose this pharmacy due to it being a small business with great customer service. Mike and Dennis have always been wonderful. I was greeted by name and they knew the names of my kids & husband, helping me through both pregnancies with their knowledge. I'm not sure if they got bought by a new group or what, but the girl I talked to today needs an attitude check. She questioned my request for extra epi-pens given the outdoor nature of my position and very rudely asked for my new insurance card, which I have been able to give over the phone and show at pick-up in the past. I also would've paid for the extra epi-pen but she talked to me like I was some teenager that has never had to pick up a prescription before. When I arrived, she shouted at me from the other side of the counter. I have had several insurances over the approximately 13 years I've been going here and never had such rude responses or entitled explanations from the pharmacy staff. What I would've normally considered a 5 star business has been knocked down a few pegs in my books and I may be looking for a "big box" pharmacy. I know people have bad days, but I am so disappointed...
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March 2021 by Suzi Sigrist
Knowledgeable, friendly staff. Ready to help and meet your needs. Love supporting local businesses. Wouldn't go anywhere else!
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February 2021 by Gerry Rising
Friendly, courteous and helpful each time I visit this pharmacy. It’s location near Dash’s market also makes it very convenient for my wife and me.
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January 2021 by Christian Hulse
We just had a horrible experience at this pharmacy, there price scanner did not match the price label on the products, and the computer system inaccurately charged us tax on nontaxable products. When we brought up the errors to the rude woman at the register, she had trouble correcting it and ended up doing it incorrectly. Plus we were asked to wait on the correction until they could take care of the other customers. I wonder how many people are getting ripped off that don't pay attention to their receipt. We will not be going back, and I believe they are not aware of the Erie County scanning law.
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July 2020 by Marc Smith
Best pharmacy in Western New York.
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October 2019 by P K
As a new customer I was amazed at the efficiency and friendlieness of the owner and staff. They went out of their way to help me feel comfortable. Thank you Mr. Rossi for your professional manner -- I'm so glad I found Family Medical Pharmacy!!
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April 2019 by F. C. Miles
Family Medical Pharmacy has the most professional, knowledgeable, and caring pharmacists. They are truly life-savers!
