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October 2023 by Mark T.
If your in need of good honest automotive repair service, look no longer. This company is awesome! I had a wheel bearing and brake major problem. I called and explained , I was 60 miles away and wondered when I might be able to get in for a repair. The first concern they had was, are you going to be okay to get back safety. Wow, I felt like this is old time help. I was able to get it in that night and by the looks of their lot, they were very busy. The next day, I received a call with an explanation of how bad it was and that they could have it ready that night. The wheel bearing had no bearings left and the brake pads and rotors were shot. The quote was so fair, I couldn't believe it. This was the second time I had a repair preform and the first one was a windshield wiper motor. The service was just as pleasurable. The next time your in need of a honest automotive repair shop. I highly recommend this company.Thank you,Mark
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August 2023 by Angelica Pan
Amazing, friendly, and professional service!I was on a road trip and my steering wheel started acting up, so I was looked up auto shops in the area. Hettig’s was highly rated so I gave them a try and they definitely lived up to their good reputation.I called to ask if I could drop by for a quick check up and they said I could come by before lunch. I drove in, they topped off my power steering fluid, and the whole thing was done in under 5 minutes. Thanks for such great and efficient service!
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April 2023 by Arlie Schrantz
They've been serving all of the cars in my family for years. Reliable service, don't gouge you in cost.
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July 2022 by Jesse Mallen
I've been bringing my family's cars exclusively to Hettig's for service since 2011. Dan, Mark, and Judy are all incredible to work with, and I recommend them to pretty much everyone. Even when I lived in OP, I still hauled my butt half an hour north to bring my cars to them. They're reputable, fair, honest, friendly, and thorough.The one thing I'd recommend before you bring your car there is to expect it to be there for the day. They are certainly capable of working around your schedule if required, but dropping it off early in the morning and allowing them some flexibility in getting it done allows them to be more efficient and not rush the job. It's a small tradeoff for the excellent quality of work that gets done. They're not paying me to say that; I just know that's how they operate after bringing my cars there for over a decade.Services: Oil change
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May 2022 by Phil Van Peursem
Honest and accommodating. Won't try to sell you service you don't need.
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January 2022 by Allison Cossitt
I took my car there to get an inspection and I was truly impressed by their professionalism and friendliness! This is the first time I've ever had to get a car inspected and I had no idea what to expect, but everyone there made me absolutely sure I chose the right place. They even went the extra mile and took off the old registration sticker and applied the new one! Highly recommended!
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January 2022 by sharon plant
Highly recommend, quality work, done timely and very professional!
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January 2022 by Zach Worthington
I recommend Hettigs to all my family & friends. Personal and honest service made easy with fast turn around times, great communication, honest pricing and great quality of work.Services: Wheel alignment
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December 2021 by Daniel Torsell
The guys here do amazing work and they are extremely friendly. I will definitely be bringing my car back for future work I need done.
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October 2021 by Trace G.
Hettig's does a great job communicating unlike many auto businesses. They keep things simple in language you can understand and are very honest about the necessity of your vehicle's maintenance. They are also extremely efficient, even to the point where they finished my wife's vehicle in one day before her scheduled appointment even began. Highly recommend Hettig's if you're vehicle is in need of some maintenance.
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September 2021 by Luke M
Had service on a fleet of full size vans. They always seem to do great work and priced reasonably. Also, most repairs are completed the same day. Only wish they could lift taller vans. Friendly service sales as well??
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June 2021 by Megan
Had an emergency problem with my car. Took my car in at the last minute and have given me over the top professional friendly service. They came highly recommended. Thanks Mark and Judy! Sincerely, the woman with the noisy car
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May 2021 by Josiah K.
My family and I have been going to Hettig's for many years. They are always upfront, honest and kind when it comes to car service. Unfortunately, trust is hard to come by in the auto repair world and it seems like most places are always trying to push maintenance that you may not even need. Hettig's is not like that at all. They will objectively tell you whether they think the proposed repair is worth the cost and give you a thorough explanation. The three main people you will deal with at Hettig's are all quite friendly. If you're anywhere near Williamsville, and are having car trouble I'd recommend Hettig's as an option to consult!
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February 2021 by Michelle Z.
Always treat me and my car with respect. If something is fixable they fix it, like a puncture in my tire that another place said I needed a new tire. If not they tell me, like my brakes that truly needed replacement. These people are car people, that are also customer friendly. A rare find!
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January 2021 by Matthew Kresconko
Staff is not wearing masks in small front office. Staff passed by me within two feet, clearly violating social distancing. Guest in front office was not masked either and also violated social distancing. I spoke to someone about my vehicle inspection and was laughed at in a jeering manner, and the problem was not clearly explained. Staff was friendly but unprofessional and are clearly unconcerned about pandemic measures. In addition to this review I have reported this business to NYS for violating established state-wide Covid-19 protocols.
