-
January 2023 by Ron Mexico
THE WORST BRANCH EVER ALWAYS SLOW, Tellers too busy to help walk in customers even when no line.I WILL NEVER COME HERE AGAIN, Last issue tried to cash & deposit my payroll check that is from a Key Bank account being deposited into a Keybank checking account. NEVER had problem with any other branch. Teller ran check through machine than looked like she just seen a ghost or something on the screen.Just looked & acted confused made me slide card multiple times! When I asked if there was something wrong, she didn't answer just looked flustered and passed the check & me to the next Teller who had no issues.Very Frustrating when you're just trying to cash your check on pay day.
-
December 2022 by TM Kulifaj
Have always gotten the very best and polite service here for many years.
-
April 2021 by Richard Marinucci
I've been a KeyBank member for nearly a decade, and couldn't be happier. We are highly involved on the commerical end of things, with Key holding a number of different accounts and services for our needs. We have developed a great relationship with this bank (ask for Don, he's the best), and they've been nothing but kind, patient, informative, understanding and helpful. Don't go anywhere else.
-
December 2020 by Kelley S.
Location is right en route of my errands all the time!! No one is ever in line for the drive through ATM...drive up...drive through-super simple and fast. Only downfall of this location is pulling out of the parking lot during rush hour-fingers crossed you get a nice Buffalonian to let you in!
-
June 2020 by Jasen Booker
All the tellers are friendly, I had the pleasure to work with Ryan and he was very friendly and professional and getting the job done when things went wrong with my account.
-
October 2018 by Badfish
Went to deposit money into the ATM and the atm ate my money basically. So I go inside and they tell me there is nothing I can do that I have to file a dispute with some KeyBank person over the phone, that was my entire paycheck and left me without money for the entire week. I filed a dispute and they told me it would be 10 business days before I can get the money back. And that I might not get it back at all. Completely dissatisfied with them and as soon as this is resolved I am changing banks
-
September 2018 by Alex Jordan
I have yet to get the same teller twice, but any time I have been here the staff has been very helpful! I opened a joint account with the branch manager and he was very helpful, making my wife and I feel welcome and valued.
-
April 2017 by Albert Cowie
A fine branch, although i have had some problems with the bank at a higher/administrative level.
-
December 2016 by Maria B.
Large bank branch with 5 tellers. Line moves pretty fast, but it's a busy location and there is often a line. Couple of closed door offices and then the usual cubicles round out the space. You can enter from two different doors depending on where you parked. They have a drive thru. Standalone with easy parking.
-
September 2016 by Yaniv Ben
Half account is in key bank and half is in northwest! And no one of course going to pay for the lost hour's. .....
-
April 2010 by A Google User
I've had multiple accounts with different banks across the country due to my job and the way it makes me move around. But Key Bank has been hands down my favorite one to work with. They are immensely friendly and helpful every time I go in, consistently have the best rates, and always help me take care or any mistakes I make of fee's I don't realize I'm incurring. Would definitely recommend them to anyone looking for a good bank.
