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December 2023 by Casey Hanley
We worked with Trish to remodel our outdated kitchen and she was awesome - very knowledgeable, talented and committed to helping us get the kitchen we always wanted!
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December 2023 by Michaelene Zeis
We highly recommend Kitchen World! They are professional, timely and their products are high quality! They also run sales from time to time, which is helpful! Working with Rob was easy. He lived up to the recommendation we received by meeting with us timely, answering all our questions with good recommendations for all our space as well as working with our insurance adjuster when needed. He also worked very well with our contractor. We suffered a devastating water leak last summer, and we couldn’t be happier to have our kitchen back!Services: Custom kitchen cabinet construction
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November 2023 by Jeanne Dorn
I worked with Trish to remodel my dark, dated kitchen. She spent many hours with me, picking colors, cabinet styles, and design aspects. Her attention to detail is top-notch. The displays in the store helped me to select options for cabinets. She always responded quickly to any questions and made sure things went smoothly for the contractors. I love my kitchen and pantry!
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November 2023 by Sue Texido
I was overwhelmed with a sudden loss of everything with a house flood. Having to make fast decisions Sara and Steve at kitchen world where amazing kind, professional and very knowledgeable. I am beyond happy with my beautiful kitchen THANK YOU!Service: Custom kitchen cabinet construction
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November 2023 by Rhonda Johnson
I worked with Rob several times over the years. My Kitchen came out beautiful!
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October 2023 by Nancy Spada
Sam was very good at designing and helping pick out the proper cabinets. The cabinet selection is excellent. Customer service is excellent. A few of the cabinet doors had shipping damage and they were replaced in a very timely manner. Cabinet quality is very good. I love my new kitchen!Services: Remodeling
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September 2023 by kelly chase
Awesome!! If you choose to have Kitchen World do your entire project from tear out to install, the folks (contractors) they have behind the scenes are Top Notch.
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August 2023 by Cameron Colan
Sam helped us design the layout of our kitchen and thought of things we never would have, he was very helpful! Came in in great time, about 7-8 weeks if I remember correctly. The cabinets are gorgeous and we are so so happy with our new kitchen! (Obviously in the pictures we’re not finished renovating so don’t mind the unfinished flooring and unpainted trim, just look at the beautiful cabinets!)
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March 2023 by Rosanne Serra
Purchased mid priced white kitchen cabinets , 10 months later paint has chipped in small areas. Also one cabinet was slightly defective and Kitchen World stated they would send someone out to repair but it never happened.
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February 2023 by Neeru Mehta
This is just such a big beautiful store. I was so happy to hear they do a great job. The salesman gave us a price to do the project .we were happy that they will take care of the entire project, removing the old counters and plumbing, measure cut and install the new counters and then reinstall the plumbing and sink. They came to measure , within am week and then within a month they were ready to install the stone. The guy who came to disassemble the old counters and plumbing was amazing and very good.We had too many issues with the stone. Measurements were very poor and there were gaps between counter and cabinets, gaps between appliance and counter, gaps between back splash and counter. They did come back to fill some of the gaps. Some of the fill work was so poor that now that the project was done with cheap stone and poor workmanship. Not what you would expect from a big company with fancy showroom.
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January 2023 by Kathleen Naples
My husband and I worked with Sam Ciraolo. He was so professional and accommodating. Whatever we needed or wanted, he did everything possible for us. I love my new kitchen. Took 30 years finally to get it.
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January 2023 by Caitlyn Dobson
We designed our kitchen with Mark at Kitchen World. He was very professional and also super relatable. We really worked well together. His design was great and turned out beautifully. They were very accommodating with anything extra that we needed or any questions that we had. We never felt pressured or rushed. The design floor is beautiful and was super helpful in picking out what we wanted.
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January 2023 by barbara yoviene
Had a wonderful experience purchasing kitchen and bathroom cabinetry at The Kitchen World. For that experience I am thankful to Jennifer Young. She is very knowlegable, detail oriented, and very helpful putting the project together by going above and beyond with her time and personal guidance. Jennifer designed the custom layout of all the cabinets, also helped with the sinks, faucets, countertops and tiles. The cabinets are of a very good quality and function very well.
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March 2022 by David W
This is an incident of bait and switch. We purchased a kitchen and bathroom from Kitchen World. We purchased all the appliances from Kitchen World to obtain convenience and to obtain the best value. One appliance was the floor model of a Whirlpool double oven. We were led to believe that it was a new model that at the most was one or two years old. Having installed the oven it continually broke down. It took the service engineer 4 trips before all the issues were resolved. Because of all the trips we looked up the serial number of the unit and found the unit was 10 years old. If we had known that we would never had purchased the unit. We talked to the general manager who refused to resolve the issue.
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January 2022 by Mark Barberio
John-Paul and team did an outstanding job with our craftsman style new build in the village of Williamsville. We were looking for an old-world timeless feel with a high level of detail, functionality and design flexibility. Visiting the Candlelight factory and display room in Lockport was extremely helpful in developing our plan. We gained confidence in the quality and craftmanship. Execution and delivery were seamless.
