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February 2024 by Evan Alhashimi
They are kind and respectful and professional and quick responses thanks for M&TBank
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October 2023 by fairyy316
M&T is a very great bank. They are very professional and courteous. I definitely recommend them!
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October 2023 by Shii so Flyy
Worst bank for corporate companies and they have some racist employees
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February 2023 by David Sugnet
Inside is ok. The drive thru sucks. One ATM. Two tube tellers and if you've never used them? They are A HASSLE. Freezing cold and I have to have my window down to talk to a teller because their ATM is on the fritz or ran out of cash.
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July 2022 by Blake Adcock
Highly recommend not trusting any gentleman with the name “Gary Lang” calling from corporate at M&T. Will make false statements and accommodations that he does not follow through on. I call about a loan payment, asking it to be moved to a later date due to unforeseen circumstances. He proceeds to call me back, let me know that the payment has SUCCESSFULLY been canceled. I then wake up the next day to the payment taken out of my account. I call back today, monday, asking why the payment wasn’t canceled, he proceeds to tell me “it’s a lost cause”. Taking my money after telling me the payment was canceled is a lost cause. 0 professionalism at making the situation right. Clown.
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January 2021 by Karen M.
This M&T location is super convenient on the corner of North Forest and Maple. The drive-thru is a breeze, the entry is opened via your bank card off hours if you need to go inside to the ATM. The people inside the bank are friendly and helpful. Seldom more than a minute wait for the safe deposit box associate to attend to you. All good!
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September 2020 by Brian Evers
Always receive friendly service from John and Stephanie.
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November 2019 by Jennifer Burton
Customer service at this location is fantastic! Went there twice this week and the service I received from Stephanie was superb. She remembered me when I came back a few days later. She remembered my name, why I came back and even my husbands name. That’s a special skill and noticed by customers that like doing business where they are appreciated. Our banking relationship representative Ryan, also did a good job covering all of our needs. The buzz in the Branch was great as I overheard several other conversations as well. This branch is great! You’ve got a good team here M&T.
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June 2019 by Angela Kasper
Absolutely hate this location! LOVE the delaware in kenmore location and always try to make it there! But sometimes maple is more convenient. Almost every single time I go here, the ATMs are always out! What kind of bank has out of service ATMs and quite often from my experience! Let's not leave out the ONE drive thru lane that is open! I really don't find this place to be professional at all and doesn't seem like they have it together !
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August 2018 by Atlas Ascend
Really not a terrible bank, some issues with the bank is just corporate issues that the employees are following.
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February 2018 by Maria B.
This M&T branch is on the corner of that small plaza that has Fuji grill in it. It's got quite a few tellers and plenty of seating if you need to wait. Parking is usually good, but I feel like it's always raining when I'm here and I always have to dash to the car. It's in an easy location on Maple. 3 stars for this large chain. I default chains to 3 stars as they must be A-OK to expand as they have. 2/1/RaD
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March 2017 by Fox E.
I think I've withdrawn so much from the ATM here over the years that it should be known as the MT Bank. I'm not a fan of M & T, partially because they charge me for all sorts of random stuff (such as not using the account for awhile, or a large sum of money being transferred in - I find it appalling and ridiculous). It's enough to make me want to give them 1 star for every location I use, but this one is quick and efficient and has never given me any issues, so I'll give it a 2. It's also conveniently located close to some of my fave go-to restaurants. But they do take up plenty of my M & T = money and time - and it's unappreciated.
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November 2016 by Shiraz Saad
Very rude and ignorant customer service. Employees make their own rules. Smh....
