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November 2023 by Michelle Rogers
Bought some cat food. This is a extra nice shop. Newer building. Very cute
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November 2023 by Kristin Haines
I enjoy going in here. They are a little more expensive than wegmans or Walmart but when I don't feel like walking the big stores I will come here. The people are super nice and happy. Would recommend
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September 2023 by Wendy Ehrke
Great place to get food and goodies for your pets. Jen was very helpful to help us select a good food for our 2 dogs. Will come back for more.
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August 2023 by Melissa A.
This was our first time stopping by the Williamsville location. I honestly get a lot of anxiety when shopping sometimes because I have sensory issues with fluorescent lighting. This store had calm, soft lighting and was decorated beautifully. The kittens from the local rescue were obviously well taken care of, as well as all of the small pets in the store. The employees were so friendly and the pet food is priced fairly. Thank you so much for a wonderful experience. We will be back!
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June 2023 by sue baginski
Great service. Knowledgeable staff. Self serve dog wash is the best.
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May 2023 by Michael Chamberlain
Great customer service. Love Allison the groomer! And the staff is great... If only they would keep the dog was open until at least 8:30pm. It is so hard to have dinner feed the dogs and get to the dog wash by 7pm because they shut it down at 8pm.
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May 2023 by Jamey Kern (Jamey Kern)
I brought my 3 young boys here to look at some animals.They had some cool stuff and the service was really dialed in!Good job!
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May 2023 by Vicki Maxick
Wonderful Lots of stuff to buy for ?my sweet dog Bella and great grooming salon ❤️?
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May 2023 by Janie McKenrick
Very "swanky" location. Stopped on the way home from training for a treat.
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April 2023 by Mandi Barrett
Carolyn T. From the Sheridan drive location goes above and beyond to be of service and advice when it comes to pets. We recently adopted a 2yr old Am staff from a forced breeding situation and were having difficulties finding the correct products to fit our needs as well as our new edition "Layla". Carolyn took the time to help us find a proper collar, training device, treats, grooming tools, chew toys, and demonstrated how to effectively use them. Carolyn also showed us and explained to us how the self service wash station worked. Management at Pet Supplies Plus deserve to know what a tremendous asset Carolyn is to your company and she truly goes the extra mile for customers! Her love and compassion for animals is unmatched to any other business I have visited in the past week, and trust me I have been to every pet store in the WNY area. Carolyn has made our family a Pets Supplies Plus family for life. We look forward to making more visits in to continuously thank her for everything she has done for us in the small amount of time we were there. Please recognize her for her efforts on behalf of the Fetter family from Clarence!
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March 2023 by Holly Y.
pet supplies plus has always been my favorite pet store. The organization and staff are the best. Always super friendly and accommodating. They also offer the best perks for being a member.
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February 2023 by Rachel Yadon
I usually have a good experience here, but today the associate went out of her way to make sure I knew about an online cost savings program they offer.I also love that they almost always have things on sale. And they carry a wide variety of brands at competitive prices.
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February 2023 by KazooieX1
People were really friendly and I really liked the way the store was set up. You walk in and it's almost like a bakery with all the donut dog treats and other types of treats they have in the front. Very cool and is worth a look!
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January 2023 by Colin Nekritz
Great staff and there’s something about the set of this store vs other ones that makes it more, well, homey, more chill like hanging out in a friends cool father’s basement that happens to be full of pet supplies. Most stores are these cold sterile super fluorescent-lit bright boxes, this one has lower, more mellow, warm lighting. People working there super nice and complimented me and me son and had great conversation. Not your average big box pet store.
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January 2023 by Leah Cowles
Staff is so friendly and helpful. The store has a wide variety of gourmet doggie treats. The salon is nice.