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August 2023 by Nicholas B
I bought my Mini today. It was a great experience. My sales associate Ting Zheng was awesome. This is my third Mini. :)
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June 2023 by Sonia Noemi Ortiz
Excellent treatment and best customer service. We have had the pleasure of having the best deal when buying our Minis. Waiting to receive our third. Even from a distance we do not change the treatment and service of Mini Buffalo. There is no pressure for us to buy. In the latter we had the pleasure of ordering it to our liking. Thanks Alan and everyone who made my new Mini possible.
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June 2023 by Jennifer Ucci
Alan Reszetucha is the best!! He helped me with 2 vehicles and was extremely patient with me and I believe that he goes above and beyond any salesman that I have ever met! He’s at the Mini in Williamsville and he’s just great and truly trustworthy! A person who always honors his promises!
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April 2023 by Nicole M
If I could give more then 5 stars I would have!I purchased my 1st Mini Cooper (convertible) this week and ALL of the staff were AMAZING !! My Salesman Alan Reszetucha made my car buying experience a very positive one and he wasn't pushy the way that the sales people at other dealerships can be. He never made me feel like I was asking too many questions. I want to thank everyone (Alan, Hasan Razak, Ting Zheng, Jason in finance - didn't get a last name, and the girls at the front desk) for everything!!!Nicole
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April 2023 by Alex Sanders
Got my first car here, with the help of the great salespeople! The staff are very nice, and prices are good too.
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February 2023 by Lee Loomis
Alan and Jason were amazing. They took a no pressure approach to getting me in to a new vehicle. They cared more about taking care of their customers than making a sale.Alan and the technicians I spoke with were all mini enthusiasts themselves and active in the mini community.A company of enthusiasts who cares about their customers is the kind of company I wanted to buy from, and I did.
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December 2022 by Robert Butler
Although it took a while to get the appointment, I think like 10 days out, service was fantastic. Friendly, prompt, gave us options on the repairs. Courtesy vehicle available and ready to go. Much better experience for us than the BMW dealer across the street.Definitely recommend
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December 2022 by Dave M
I drove 250 miles to purchase this certified used Mini convertible. From the first contact, I was impressed at every step with the professionalism and friendly atmosphere of everyone I met. Alan, my salesman, was top-notch and always interested in my desires to be a happy customer.
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December 2022 by Vanessa Priester
Wonderful, friendly, knowledgeable employees. The service is great! Everyone I come into contact with has a smile and is so kind.
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November 2022 by Katherine Weiss
Any correspondence that begins with "and then I explained to you" indicates a failure to communicate. When presented with my bill after having a tire replaced, I simply asked why the actual bill was $20 more than the estimate. I was reciprocated with snark. I was originally quoted with $333.00. When I asked why the hazard package was not taken into account, the service advisor magically recalculated $ 80.34. When I picked up my vehicle, the price was $ 100.76. I asked a simple question. I did not expect to be berated. I sincerely love my car, but when in the market for a new vehicle, Towne Mini is the only game in town. I will probably pass.
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November 2022 by Phoebe Goder Sharp
We never buy from anywhere except the Towne Auto Group. Friendly, no hassle, and they treat women like intelligent humans - unlike some others. Can't wait to get my next vehicle from them!
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October 2022 by Melanie Bream
The Towne Mini team is great. Being a newer Mini customer I was thoroughly impressed by the level of service that I received. I think I am a Mini owner for life now!
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September 2022 by Andrew M
Really happy with my visit this past weekend. Everyone in the service department was great to deal with. To top it off, the detailer did an amazing job clean the outside AND inside of my car before I left. I haven't had a ton of time to do that myself lately, so that really meant a lot!
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September 2022 by Josiahoox
The team at Towne Mini is always very inviting. I come from the Southern Tier all the way to the outskirts of Buffalo rather than the Rochester Mini because of the service I get at Towne Mini. Great Job team!!!! Thanks for the 10 yrs of service you've given me.
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July 2022 by Xin G
Super nice experience at Towne MINI!!!! I bought my first MINI here. The staffs are so nice!!!!Special thanks to Alan! He is very friendly and helpful. I appreciated all the help throughout the whole process. ❤️❤️❤️
