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March 2024 by Kelsey D.
Very disappointed. I came in for my bridal appointment and found my DREAM dress. It was a sample sale week, unfortunately my dress was a sample and of course they tried to force me to buy it. My mom was with me and she was skeptical about me buying the sample as my thighs were sticking out. I told JAMIE that I would need time to think about whether or not I wanted to buy the sample or if I would just pay full price. She kept trying to push me to buy the sample, I said I have to think about it and she tried to offer me an even cheaper price on the sample to make me take it. I still said no. I went home and talked it over with my mom and even called the place she recommended for alterations which was Chaybans (Jasmine) she'll recommend her to you. Jasmine asked how tight it was, where I told her pretty tight but I was able to zip it up. She still recommended me buy the bigger size. I set up an appointment at Victorias to purchase the bigger size. Naturally when I got there, Jamie tried pressuring me into buying the sample. I told her I spoke with Jasmine and she told me to buy the bigger. This is where Jamie brought in her big selling skills. She told me that if I bought the newer that it wouldn't get here until end of November (wedding in January) and that is really pushing it to get it altered. She said BUT if you want it here first week in November it's going to cost you an extra $200. Then said, what if I just facetime Jasmine so she can see the dress on you and tell you? I'm like of course I naturally want to spend less (all brides do) so I'm like sure. I'm sure you all know Jasmine got on facetime and told me she could EASILY do it. I'm like are you sure I don't want my thighs to look this tight. She says yes. So I made the ultimate mistake of purchasing the sample. My biggest regret of my whole wedding. Not to mention my mother thought it was the biggest mistake I'd ever make and she was correct. Fast forward to me taking the dress in November. Jasmine fitted it and told me to come back in December. When I came back, my thighs were still sticking out. I told her I needed it pulled out more. and she said that she thought it looked fine but she'd try. Fast forward to the week later, which is now the last week in December and my thighs are still sticking out. She says there is nothing left to pull out. I take it, crying all week, start shopping for new dresses because I'd rather a dress that fits me properly than one that makes me feel insecure. On NYE, I start contacting a million places to see if someone can fix this. Prestige Tailoring offers to take a look. Mind you my wedding is January 6th and he's looking at it January 2nd. He thankfully does a miracle on it but I end up spending the exact amount on this dress that I would have on the brand new dress. Few things to note at the end of my story. Chaybans & Victoria Bridal obviously make money off each other. So they work together to force you to do something you may not want to. I know at the end of the day this was my choice but HOW DARE Jamie let me walk out of there with that dress. HOW DARE you say you want a bride to feel her best and push something that you know won't work on her. I'm disgusted..and she's a manager?! Even Prestige Tailoring said to me, I cannot believe Chaybans & Victoria Bridal would let you walk out like that..especially them both being women. Hopefully hearing my story, they can try to be better and not push things on someone when you know it won't work. You made my wedding emotional and stressful. How dare you do that.
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October 2023 by Brianna Shay
I can not recommend Victoria's enough! It was my first time trying on dresses and I really was very unsure of what I wanted. Emily was who helped me and she was AMAZING! She started by getting to know me and my party and we did process of elimination with a few dresses until we got down to exactly what I liked. She asked all of the right questions which led me to my dream dress in my budget! She made me feel comfortable and confident! I am beyond impressed and I am so glad I was able to find my dream dress here!
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October 2023 by Gillian Cannon
Emily is the absolute BEST!! When I tell you I tried on nearly every dress in New York State before going here, I’m not lying. I woke up the morning before my appointment feeling so defeated that I’d never find the dress of my dreams and should just settle. When my Mom, sister and I walked in (slightly late, very cranky and nervous) Emily immediately put us at ease. She was so happy and kind and helped us go over all the details. She pulled not one but 3 DREAM dresses. All the dresses I’d been dying to find but just hadn’t seen anywhere else. When I put “the” dress on I just immediately knew it was the one. And the entire shop just helped me feel so happy and comfortable to say YES! 0 sales pressure, 0 pressure to pick anything out of my comfort zone, just letting us naturally decide! 100000% recommend!!! Not only that but we ended up under budget (which is a blessing in its own) and there was 0 pressure to pick something higher cost like we noticed at some shops. On top of that we later found out my future MIL also got her wedding dress years ago from Victorias so I’m considering it a blessed shop and fate that we found it!
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October 2023 by LynJeanette Gordils
First and foremost this bridal shoppe is absolutely stunning! I worked with Emily and she was absolutely amazing! She makes you feel comfortable and really listens to what you have to say while trying on dresses. I love that she took the time to dissect the dress by sections and know which pieces I liked and did not like to ultimately help me choose the dress of my dreams! Emily was a delight to work with and I am so glad I said yes, to the most fabulous dress at Victoria's! I would recommend this location to anyone I know!
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October 2023 by Jennifer Neaton
Every aspect of Victoria’s was perfect! Literally, the voice on the phone, to our welcome, and the yes to the dress! I loved the fact that we were able to walk around the dresses and find ones to try on. This unique approach allowed personalization. The manager was our bridal consultant and she was attentive, kind and fun! Highly recommended!
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October 2023 by Taylor Heaphy
I had my very first wedding dress appointment at Victoria's last weekend, not expecting to find my dress that day. I went by myself, and Angela was so incredible giving feedback on every dress and making me feel supported every step of the way. She pulled all of the right dresses, and made sure that we tried every option before making any decisions. To my surprise, I found my dream dress that day and walked out with it in hand! The rest of the staff helped me celebrate with champagne. I was even given have recommendations for alterations, shoe ideas, and ideas for the off the shoulder additions I'm planning on making to my dress. An absolutely magical experience, I wouldn't have changed a thing!
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October 2023 by Carrie Swart
My mom and I went to my first (and only!) wedding dress appointment at Victoria's Bridal. We arrived about 15 minutes early and looked around the shop. Michelle greeted, sat, and conversed with us about the groom to be and wedding until Nikki was ready for our appointment. Nikki was wonderful. She listened to all our concerns, including price point and time frame, as our wedding is in six months. Nikki conversed with us like we were friends and made the appointment really enjoyable. She helped me find "the dress" that was not a fit I would have thought I'd like, but it was perfectly in the price point, fit size wise without alterations, and was absolutely perfect. Once we tried on the dress for the final time, she moved the furniture so I could see myself in front of this massive mirror, fluffed my train, and gave me a veil. Melissa gave me a bouquet, and my mom took a video so I could see how I looked walking on my wedding day. Nikki also made sure I sat in the wedding dress to ensure it was comfortable. She didn't mind taking pictures and wasn't pushy at all! The dress was a discontinued color and so we were able to buy it off the rack and take it home that day! They don't do alterations there, but give a list of local seamstresses that they recommend.Overall, this was a wonderful experience, and I would definitely recommend them to a friend.
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October 2023 by Brianna Price
I had the most amazing experience at Victoria’s I could have asked for. Before going to my appointment I had emailed asking about a specific dress. Jamie responded informing me they didn’t have that exact dress, but one almost identical. When I arrived at my appointment Jamie was my consultant. I tried 2 dresses, the dress that was similar to the one I emailed about being one of them. I ended up saying “yes” to that dress. I could not have asked for a better experience or person to help me choose my dress for my big day!
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August 2023 by Rebekah Herr
Victoria's Bridal Shoppe truly brought a magical experience to my wedding planning journey! After a full morning of looking for dresses and feeling confused, going to Victoria's immediately gave me a resurge of hope and excitement, knowing that I could find a dress that was for me! It was great that they had a clearance section that we could look through on our own and at the same time an employee looked in the back as well. This helped me to feel like I had some ownership over what was being chosen, but also that I had a lot of help. The employee helping us for our appointment was Emily. She is FANTASTIC! I highly recommend her! I ended up purchasing the one dress that she chose for me to try after hearing about what I wanted. She was excited with me and really made me feel so taken care of. She also stayed within my budget which was wonderful. Highly recommend! So happy I went here! Happy shopping ladies!
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August 2023 by Sydney Bajdas
I had a great experience at Victoria’s Bridal Shoppe. I had previously been to two different bridal shops in the area and felt discouraged by the time I came to Victoria’s. I did not want what was considered in style at the time and felt other shops did not listen to what I wanted. Jaime listened to exactly what I was looking for in my dress and pulled several options for me. If something was over my budget she would ask before having me try it on which was much appreciated. I ended up finding a stunning beaded dress that was an easy yes. I was the first appointment of the day on a weekday and had the store to myself which was wonderful! I would highly recommend making a stop here if you are searching for your dream wedding dress!
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August 2023 by Sara Gianfagna
I had an absolutely wonderful experience! The salon is beautiful, with a nice area for guests to sit. There was a large selection of gowns, for all types of brides. My stylist Angela did a wonderful job of taking feedback, and every dress was better than the next! I am so happy I came to Victoria's, as I was able to find the perfect wedding dress for me!
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August 2023 by Alexandra Dorsaneo
From start to finish my experience at Victorias Bridal was amazing. I give all credit for my experience to Jamie the manager of Victoria’s. Not only was she beyond helpful but she went out of her way to make me feel comfortable and didn’t stop showing me dresses until I was 100% satisfied. She personally called one of the gowns designers to see if they could custom make a dress in the color I was looking for. She never made me feel pressured and answered all questions I had even on one of her days off. I said yes to a beautiful gown all thanks to her! I can’t thank Jamie enough for such an easy and enjoyable experience!! Go see her ASAP !
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May 2023 by Danielle Kavanagh
I really cannot say enough about Emily! She made the experience so pleasant and comfortable from the moment we walked in. She took the time to figure out my style preferences, pulled some amazing dresses, and ultimately helped pick out my dream dress The process was seamless and truly enjoyable from start to finish.
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March 2023 by Michelle Hamilton
When I got to Victoria’s I immediately felt so comfortable! Jaime was simply amazing. I went in with a vision and she immediately pulled a dress identical to my vision. Since this was my first time trying on wedding dresses she had me try all different styles to help me verify that my vision really was the style I wanted. She had me try on my vision dress last and I knew it was perfect in that moment. She was so sweet, helpful, and encouraging. She also never put me in a dress that was way out of budget. I went to a few different shops but would onlyHIGHLY recommend Victorias!
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March 2023 by Leah Moretta
Bring my first bridal appointment I was very nervous and anxious going into it. Emily was absolutely amazing and made me feel so comfortable and beautiful. She was so knowledgeable and really listened to what I was looking for to pull the perfect dresses. She made my first experience as fun and easy as it could be. I cannot recommend her enough and I am so happy I got to work with her!!
