-
February 2024 by Mike Lombardo
I love the main street service center. The guys are friendly and take care of you quickly.
-
February 2024 by Peter Cutler
Excellent service!!! Thank you Shawn Stanley & team!
-
February 2024 by Mary Mulderig
Very friendly. Communication was great. Explained details and very reasonable. Will definitely return
-
February 2024 by Lorrie
I brought my Chevy Equinox in for a recall-fix today. Service was outstanding. Thank you to everyone that made the process flawless.
-
February 2024 by Jerry Browning
From reception to sales with Terry Thomson my experience was great! Kevin in credit also did a great job explaining options for credit and coverage of my new Blazer
-
February 2024 by James Thompson
I Bought The Vehicle December 17th & Within 45 Days I Needed An Oil Change ..It’s No Possible Way I Needed An Oil Change That Fast & Also I Waited More Than The Expected Time They Stated ..I Felt Service Wasnt Busy Honestly But I Still Appreciate Yall For Getting The Job Done
-
February 2024 by Darlene Lanford
Everyone I talked to was and the service done as quickly as possible. I will continue to buy or lease my vehicles this dealership.
-
February 2024 by Paul Burghardt
Excellent service as always!! I do, however, have a question that I would To have an answer for. Whenever I bring this truck in for service I use a West Herr provided coupon for an oil change. When I presented the coupon to the tech this morning they said I couldn’t use the coupon because my truck took 8 quarts of oil. While the truck was being serviced I checked the Internet. My truck has a 4.3 L engine in it and takes 6 quarts. I relayed this information to the tech for her information. When I left, she showed me that the vehicle in fact had taken 8 quarts of oil and did not use the coupon and had charged me for the 8 quarts of oil. When I got home, I checked my records going back six or seven years and all of those have stated 6 quarts of oil, so I’m just curious as to why all of a sudden my truck took a 8 quarts of oil and I couldn’t use the coupon. Any help with this matter would be greatly appreciated.
-
February 2024 by Deborah ryan
Very courteous staff
-
February 2024 by Jason Dunn
My salesman Joe has my business and my family's business for life. He has gone the extra mile for me. I bought a lot of vehicles from a lot of dealerships but I think I found my home at West Herr. You can thank Joe for that. Also John Alfieri was a great help and also & went the extra mile.
-
February 2024 by chris flint
From start to finish, buck, went above and beyond to satisfy my needs. I was looking at a 24 trailblazer rs. I told him I didn't live in Buffalo so he was going to drive it to Syracuse. Then on delivery day I was working from home, so they delivered it right to my house! He even held the car for a week so I could gather my funds for the down payment. I was very impressed with his level of professionalism and understanding. I would highly recommend this place for sure.
-
February 2024 by Duane Barwell
Matthew krumm and Amiya Torres did a great job,very satisfied
-
February 2024 by A AA
Samar, Olivia and Alicia were amazing! Very happy with my new Trax!!
-
February 2024 by Antoinette Todaro Burgher
Excellent Service and Salesperson!!
-
February 2024 by Judy Florczak
Daniel, the service advisor was very knowledgeable and kept me up to date via texts, of the service process and notifying me when my vehicle was ready. They even washed my vehicle while it was there! I've never had a service dept do that before!
