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July 2023 by Rich Kammerer
Reaction to Bank manager of Williston, NY.I went to the bank to ask a quick question. As a 30+ year account holder, the manager standing 10 feet from me, sent a teller to tell me to make and appointment and come back another time. Very poor customer service. Teller was very kind.
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July 2023 by Angel Williams
I went to this bank today and the costumer service was so great ,thank you mrs kaur a 5 star is well deserve I recommend this bank 100 hillside avenue
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July 2023 by Michael Guglielmi
Takes over an hour to do anything here because there are 2 employees for 20 people waiting. Also the hours are horrible
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March 2023 by Brett L.
This bank is really trying my patience. I show up on my lunch break and am going to hit two birds with one stone. The Chinese takeout is right next door. I park and was going to go place my order then while I wait go to use the bank. Nope. I clearly explained this to the security guard who stopped me. Explaining I was a customer and was told I had 15 minutes to go to the bank then leave. Bare in mind, I have done what I explained above for the last 15 years all the time. Instead I just grabbed my cash and left because I was in the bank for at least 15 minutes waiting! I gotta wait for you but you can't wait for me!
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November 2022 by Kristiemarie F.
Probably the worst location I've ever been to.Always a long wait with everyone standing around staring at each other.if I could give zero stars i would.
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April 2022 by Joel H.
I rarely visit branches these days but BOA is one of my banking spots that usually have me visiting the branch. It also seems that BOA is in the middle of a branch consolidation. Happily this spot is not far from me and may even be closer than my own home town branch. This spot is on Hillside Ave and they have their own lot. They also have to patrol it to make sure that people who park here are actually customers of the bank. Being two blocks from a train station can be challenging. It is very easy to access from Hillside Ave and it's an easy in and out.My only current issue with banks theses (I am a former banker) is that they working with fewer people in their branches as so much information is available on-line. The issue is that i'm at the branch because the information I need or task I want to complete cannot be done on-line.The branch staff is extremely courteous and very helpful. It is a pleasure to come in here and always want to complement the staff on a job well done, especially during these very challenging times.
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March 2022 by Mary Oshea
Don't bother to make an appointment -- you will not be seen at your appointment time or even with a half an hour of your appointment time.
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April 2021 by San Tina
wish I could give it zero stars!