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December 2023 by Daniel Orsatti
Drive Thru ATMs are down frequently.
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November 2023 by Jeff C
Branch manager was one of the rudest but I came to Levittown chase and everything was taken care .
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June 2023 by Joel H.
Most of my Chase reviews are the same because most of the branches operate the same. This is a good bank with good people and a passion for service. I've been a Chase banker for years now and the reason is simple... They have always taken good care of my banking needs... This comes from a retired banker. I don't visit branches much anymore since the invention of the ATM and on-line banking. Since I also come here for business banking I visit the branch a bit more than I used to. This place is big and bright and a spectacular staff here are always very attentive to their customers.. I tend to use the auto-tellers more these days since I am just depositing or withdrawing. It definitely makes it easier. You also don't increase the line for people who need or like to work directly with a live teller. If you have a choice to make about local banks I recommend this branch for your banking needs. Kudos to a great team of people.
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April 2023 by T.S
Their was this tall white male i had ask that "excuse me I need help” while he was chattering away for no business related with someone, he said i am talking with him right now and i felt like that was rude. They were talking for a long time just laughing and chatting. Like you’re there to work,not have fun,and if you’re not interested into your job then leave because that was unprofessional. I never came across a rude chase worker.
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April 2023 by Tahira siddiqui
Their was this tall white male i had ask that "excuse me I need help” while he was chattering away for no business related with someone, he said i am talking with him right now and i felt like that was rude. They were talking for a long time just laughing and chatting. Like you’re there to work,not have fun,and if you’re not interested into your job then leave because that was unprofessional. I never came across a rude chase worker.
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October 2022 by Erik Samain
The outside atm is never working. So inconvenient and makes me wonder what’s the point of having chase if it’s not a quality bank
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October 2022 by Lindsey E.
The drive-through ATM never works. Don't waste your time. Otherwise, the people who work there are very lovely and friendly.
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September 2022 by Michael Tennenbaum
By far the BEST branch of ANY bank!!! The staff really cares and tries to help out with any and all transactions , problems, and concerns! The highlight of the branch is Sandra! She goes aboveand beyond. Best experience ever!
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April 2021 by San Tina
So glad I finally made the switch and left BOA to this Chase branch. I could kick myself for not doing it sooner!
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March 2021 by Khristine Belt V
I just came in to this location asking for a service. The lady who I met with was very rude and unwilling to help me with my request since she kept asking me for things I didn’t need in order to get what I needed. As a resident I only needed 2 forms os ID to be added in a bank account instead she kept asking me for more things and she was kind of concerned because I wasn’t not a citizen. Even though my husband told her he was and I was a resident. She was very rude!And please if you don’t like to work in the customer service field or if you don’t have patience and good attitude to deal with customers please don’t apply for a job that involves it you will make the entity look really bad.Not a very good experience at this place!
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March 2021 by Steven T.
Absolutely horrible customer service. I waited 45 mins for a notary. They tell me to wait by the waiting area and one person stop by after 20 mins to ask what I needed to which I told them notary of a simple document. After 45 mins I was finally helped only to be told they don't notarize identification documents, when just a few days ago someone else at the bank had done it. Completely unacceptable customer service. I will be taking my business elsewhere.
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December 2019 by Mike Uttaro
I had to visit the bank to meet with a bank representative to assist me with gathering paperwork for my sister who had to be placed in a nursing home which was a very sensitive and emotional issue for me and my family; I met with Michael Mastrocco who represented your bank with 5 stars and went over and above to expeditiously get me all the paperwork I needed. He really defined what his title is as a Relationship Banker, well done and I will continue to be a very satisfied customer.
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September 2019 by Deep Patel
Tellers are great. Avoid Mr. Mithal if you want to continue having a good relationship with chase. Rude and condescending. I went in for a simple notary and he looked so confused by the document that I pointed him to where I needed to fill out and sign. His response was "you don't tell me what to do". Laughable. Save yourself the aggravation and avoid him.
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January 2019 by Eric Hoistad
super friendly staff! feels like they care about the community
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August 2018 by Sam Sodano
GREAT!!!