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September 2023 by Felix Jr Colon
Great guy, great mechanic.
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February 2023 by Rob Underwood
Great shop
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November 2021 by Monish S.
Visiting from New York and the bolt and the lugs broke and came lose! Next thing we knew, the car is out of control and remaining bolts are lose. We made it to the this shop and saved our entire trip, thank god for them!!
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August 2021 by Christopher Haynes
Highly professional, prices are very reasonable and they go above and beyond to do a great job. I would gladly go there again!
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May 2021 by Jon Dickinson
Kevin was great! Showed everything that was wrong & repaired them well.Even told me what wasn't necessary to repair now & what to keep an eye on.Thanks!
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February 2021 by Kati Ramsey
Honest, budget-friendly, and prompt service. If Kevin notices something seriously wrong with the car, he's right on fixing it and wastes no time when it comes to getting your vehicle repaired. He's been working in my vehicles for 4 years now and I won't trust anyone else with my Element after taking it to see him. Also very good about giving an accurate or high-balled quote before starting work. Many times I've personally been quoted $200-$300 more than the work came to, which was a pleasant surprise when it came time to pay for the repairs. Would definitely recommend doing business with Custom Automotive. One of the best garages in the 518.
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January 2020 by Samantha G.
I was on my way from Long Island to Potsdam NY when my car broke down a mile down the road from this shop. When I stopped in i was hysterical crying and immediately the owner took my car in and tried to help me get back on the road safely. The owner of this shop was one of the most genuinely kind people I have ever met. His shop was suppose to close at 5pm, I showed up right as he was closing and he didn't even hesitate to try and help me. He spent hours with me and my car trying to calm me down. Not only did he do this, he wasn't even expecting pay, but of course we did for all his hard work. He spent hours on the phone with my local home mechanic and mother trying to make sure I was safe for the night. He not only did all of this, he also called hotels for pricing and availability on my behalf, found me a bunch of places to order some food, and even offered to try and find me a ride up to school. The gentleman who runs this shop is someone I will never ever forget and anyone would be LUCKY to have him as a mechanic. I am truly so grateful for this buisness and the owner. He made me feel so safe and welcome. Best shop I have ever been too.
