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February 2024 by Kevin W.
Months ago I went into the store for plain white paint but was given a base designed for tinting so a portion of my wall is now an off white grayish color. Mistakes happen. I returned with my can but didn't have the receipt. The man that originally sold me the wrong paint was the man I spoke with upon returning but since I threw my receipt away he refused to help me. Certainly frustrating but I understand the store has a policy so I'm not too upset about this fact. I then leave with my new white paint only to get home and put a third hue on my wall. I've now been sold the wrong paint twice by the same man. I return to correct the issue and am now told that he can't accept my return because I used some of the paint (maybe a half of a coffee mug's worth). This set off my protest of the store but I recently found out that man was no longer employed there so I thought I'd try it out again. On my next trip to the store I encountered another man who was incredibly rude so I've now decided that my protest will be permanent and I will not give them any more business until it's under new management. It's a shame what this place has become
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September 2023 by Donna Kleins
Awesome Place! they always have everything you need if you don't see it you can ask and they will help. good customer service!!!!!
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September 2023 by Bob Bob
Nice clean & bright hardware store , very helpful staff with getting my paint ?
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February 2023 by Nataliya Novikova
Fantastic service and very good paint selection.
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June 2022 by Kurt B.
Very rude and disrespectful to customers. I have been a long time & loyal customer. I always try to buy local & keep the $'s in the community. Made me feel like I was doing something wrong when I tried to return something. Customers could see this going on and looked uncomfortable at the situation. I got the wrong part. The only thing I did wrong was to believe I could do plumbing. I never been treated that way at the larger stores. The bigger stores take returns no questions asked. I was respectful to her and left with my wrong packaged part.
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April 2022 by Donna Cook
Prices too high, rude service on the phone when I called for a quote on picnic tables was to busy to answer my question,
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February 2022 by Brian Meise
Great staff. Great selection. Love having them close by!
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December 2021 by Victor Ruiz
So awesome to have so close by and 9 times out of 10 they have what you need to save you the long trip to homedepot. Everyone there very friendly, its a pleasure to shop there.
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October 2021 by Rich Ingegneri
helpful with the parts I needed to install my dishwasher awesome place and people thanks again .
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October 2021 by Robert Reilly
Needed 20" bow saw blade. Had 14" & 24", or a whole new 20" bow saw... So, they had blades for saws they don't sell, but not for the one they do.
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October 2021 by Barbara B.
Apparently the Orlando Family purchased the Wingdale Hardware store and whomever they hired to run it (short and stout) is a real j**** Got caught by the lights on 22, and got there at 6:04, Sign in window stated closed at 6. I knocked and waived and got the "no shake". He exited the store at 6:05, and mouthed sorry, never asking if I was ok, or if it was an emergency or anything. I had lost my key and was rushing there after work to get a copy. Thinking this man would have been all of an extra 7 minutes late to wherever he had to rush to. Now I am forced to drive to Wappingers - 2 hours because 6:00, means 6:00, lights or not. Some "family" neighborhood store. Not impressed, but then again my family has been in the hardware business over 100 years and we know customer service. Good Luck Buddy
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September 2021 by Ernie F.
Was once Valley Hardware, Miller Hardware, and currently Orlando Family Hardware. The setup is pretty much the same, with some items being moved to different locations. We didn't have any trouble locating items that we needed. Everything all around looked well stocked and in shape. I did notice that the interior has been renovated a bit, and more is to be done. The staff is friendly and are willing to assist when needed. Please support local businesses.
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July 2021 by Sarah Lalibert
They have what I need for my garden and food preserving
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June 2021 by Yoshira V
Great hardware store. Found most of what I needed.
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May 2021 by William Lowe
Had what I was looking for great place
