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May 2023 by Google user
Thank you so much to Cindy Wolf for helping us to customize an engagement ring. She is extremely knowledgeable and explained the differences in diamond cuts, clarity...which we very much appreciated as we were a little overwhelemed when we had tried researching ourselves. She went through different styles and customizable options with us until we found the perfect one. Thank you again.
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March 2023 by Leslie Martin
Cindy Wolf is the most kind and helpful person I’ve encountered in a very long time and I am forever thankful for her help. She helped me find a ring for my dad that brought tears to my eyes and she worked with my finances to help me get the best deal. I wish I could buy her a ring after this!!
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March 2023 by Carielle E
The staff was extremely helpful, patient, kind and friendly. All star service from the Dream Team! Thank you Cindy! We'll be back soon for the upgrade. ?
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February 2023 by Johnny B.
Hands down the best Kay Jewelers! The team is always super helpful especially Cindy & Serafina. Everyone always greets you with a smile. Cindy also posts these awesome videos and photos on Instagram keeping everyone updated on sales and different jewelry pieces. Thanks Team Woodbury for always providing phenomenal customer service! Be sure to follow Cindy on IG:@Cindyatwoodbury
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December 2022 by Sports Hot Rumors u0026 Debates!
Cindy has been helping me prepare for my wedding for 2 years. She is the most professional and knowledgeable person I ever met. If I can give 10 stars I would!
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December 2022 by charlene crawford
Cindy was great! I live an hour away and will be back to Kay’s in Woodbury for your great energy and customer service. I made a new friend. I’ll see you soon!
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December 2022 by Trena
Cindy was the best. Very joyful, fun experience. Go shop with her at Kay. The Fraizer loved the experience for my promise ring
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December 2022 by Sandra Echanique
We came back this year to see Cindy because of the service we received last year. Service amazing again today definitely will be back again in the future. Thank you so much
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December 2022 by Laiza Tambo
I had the pleasure of being helped by Serafina! She was amazing helping me out with getting an upgrade to my ring and making sure I came home to the ring I wanted!
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December 2022 by Dariana Duran
I’ve shopped here before but everytime I come I feel like a VIP shopper. Customer service is amazing and the attention to detail and client likeness is Devine.
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December 2021 by Bri Moore
Unfortunately my family will no longer me shopping at this store and I will not be able to recommend it to friends either. I felt like the employees make it uncomfortable when you are trying to just get yourself educated before making a purchase. The one guy seemed knowledgeable but is so slow with everything and pushy. I don’t want someone to be taking up so much of my time trying to use technology. It appears they can’t acquire or hold on to any decent talent. For how much they are charging for mass produced jewelry you would think the company could have some actual efficient and patient staff. I saw another persons review about an employee giving off anti semantic vibes and I believe it. I saw employees snickering to each other after a hasidic family left the store and talking about how that family is a bunch of cheapskates!! The one employee with blonde hair spent a majority of the time talking about herself, her husband and her previous job. My mother has had problems in the past with an obviously inexperienced jeweler continuously messing up her jewelry that was in the repair shop for weeks and then the jeweler was so rude and had no customer service experience at all clearly when trying to defend her poor craftsmanship!! So yeah this was just the straw that broke the camels back for me and my family.
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December 2021 by Orlando Williams
It was a very good experience I really appreciate the good customer service. I was treated like family I would definitely refer Woodbury Kay Outlet thank you again ??
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October 2021 by Benjamin Long
The worst shopping experience ever the Repair Shop is incapable of performing proper repairs. The two associates on duty were arrogant and tried hold my items even after they were paid unsatisfactory work. I only paid it to get out there because the associates were trying to engage me as if they wanted a confrontation. I served two tours of in the Persian Gulf to be treated this way. African American shoppers be aware ...If I could rate it lower I would. I've been a long time customer but I'll never stop into another Kay's
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August 2021 by Carolyn M.
I bought earrings in Kay Jewelers in Woodbury commons, wore them once and one fell out of my ear. Went to Kay and was told there was nothing they could do. Obviously the latch was broken when I bought them. Never going there again they don't stand by their products.
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June 2021 by Alec Martin
Horrible experience. Walked in, and very nicely asked “hello do you have a Star of David necklace? (A Jewish star) and the woman looked at me with such disgust and didn’t even say no, just kept shaking her head. It was so rude, unhelpful, and she entirely ignored us after that. Seemed very antisemetic. Was the blonde woman at the front of the store at 6:30pm on June 1, 2021
