Michaels is a popular craft store offering a wide range of art supplies, fabric, canvases, yarn, knitting and crochet supplies, frames, floral, scrapbook materials, beads, jewelry kits, Cricuts, craft machines, and more. It is a one-stop shop for creating anything and is especially convenient for party planning, providing balloon inflation, decorations, gift packaging, favors, tableware, and seasonal decor. The store's sections are well organized, making it easy to find specific items like heavy cardstock or other project materials. Customers appreciate that they can find everything they need for their projects, and some mention that their family members from other states found all they needed just as if they were at home. The staff is noted for being friendly, patient, and helpful, with employees often going out of their way to assist customers quickly and efficiently. Despite challenges faced by the retail environment, such as being short-staffed or busy during holidays, the employees are recognized for their hard work and dedication. Overall, Michaels is valued for its extensive craft selections, organization, helpful staff, and ability to support customers' creative needs.