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December 2023 by Tina W.
The worst customer service ever two hours to get someone to talk to, and saying my order was processed to find out only the next day it was cancelled not at Christmas time I have the flu and this is bullshit
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October 2023 by Chris M.
Representative was very unfriendly and rude. He did not greet us and acted like we were bothering him when we asked questions. Also, did not ask about our rewards or suggested any other items. Got annoyed when he had to void out the transaction to look up my rewards which were under a different phone number. Also sarcastically said "Have a good day" twice while I was going out the door when I did not respond to him the first time. Won't be back to this location. Will visit the New Jersey location next time I'm in N.J.
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June 2023 by Frank R.
Sales staff not very knowledgeable about their own sales. They gave me the wrong price. I told them that's not the advertised price. Instead of Looking it up themselves, they said to show them. So I got out my phone, signed on to the website and showed them - and now of course they're rude about it. None of the workers seemed to care about service or working there. I think I'll stick to the mail service. I only order when there's sales with free shipping anyway.
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July 2022 by Claudia Hansen
Employee is always patient. Knows his product. Knows the sales (there is always a sale)!!
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February 2022 by Maciek amer
Very helpful staff and many frozen foods that are ready to quick prepare at home
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October 2021 by Beatrice Fogarty
Tried calling at 4 PM for a delivery and message said Currently closed.
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August 2021 by Larry Kligman
First time visit to select items as a "corporate gift". Very helpful staff. The recipients were very pleased. Item packaging was also very convenient. PS - I do not eat red meat.
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February 2021 by Rohan Delgado
We arrived at this spot for dinner. This spot was recommended to us by a friend. Well, it was a winning. The crew were extremely nice and we had a fantastic feeling. The meal was tasty. We loved this restaurant a lot and we will definitely return to this restaurant. Highly recommended.
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January 2021 by Marion Drage
The store is small and they do limit the amount of customer right now. Great selection! Almost as much as online. Guys are friendly and helpful. They get what you want from the cases, you don't touch the cases.
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January 2021 by Sin NYB
QUALITY PRODUCT!
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December 2020 by U Benton
Excellent food, kind staff, always good character. They charge affordable pricing and the food quality is good. Keep up the good work.
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November 2020 by Tracy D.
First time visiting the Omaha Steaks store. We have always been a customer online and finally made our way to an actual store. This location has each freezer section organized by category. The store is taking covid-19 precautions by only allowing two parties at a time to be assisted. Currently only the employees are grabbing the items from the freezers for customers to reduce the possibly of spread of germs. The staff there was very nice and also gave us a coupon for a discounted package on our next visit. When visiting the store there are specials listed by the register which tend to be a pretty good deal.
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October 2020 by Arlene Sweeney
They had everything I was looking for and at good prices. Pleasant, helpful staff
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August 2020 by D B.
Do not waste your time. It is a complete and utter RIPOFF. I can go to a butcher that works with Prime Meat. Get double the amount of food. Spend less and eat it the same day. (their meat isn't prime and it comes frozen meaning it needs time to thaw) Lastly when you go to the store and buy something you'll go home and get an email from Omaha that your order qualified for a free gift. Yet the store employee says nothing and customer service tells you you're SOL. Buyer beware. Not worth the time or money.
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July 2020 by Kymani Mcclain
The food is regularly well prepared and tasty, employees provides good service. I liked how neat it is and vibes. Would recommend to others.
