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February 2024 by David CS
Best service. Quick, fair price, good attention and atmosphere.Update**80 usd for dismounting my bike? Are you kidding me?I can buy the tools and pay for the uber with that kind of money. You did it quick but took advantage of me being in an urgency.
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February 2024 by Abraham Matthew
Bought my bicycle here. Guys here are friendly and professional here.
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February 2024 by Adolfo R
Bikelane has a knowledgeable team who will do its best to find the best possible solution for a bike repair. I took my bike to get an internal hub, spokes, bike chain, and brake pads replaced and now the bike rides better than before. The team is attentive and provides well informed advice as well as support to keep the bike in top shape. They've advised me to bring the bike back to tune up the brand new spokes at no charge. I've brought my bike here for the past 5 years and still happy with their service.
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September 2023 by Pepe Roni
The entire crew is helpful, attentive, and professional. I will always return here for all my 2 wheeling needs. HIGHLY RECOMMENDED. Quality work. A community staple.
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October 2022 by ajw8922
Always brought my bikes here for any needs I had. Great place, great service and prices. Friendly and knowledgeable employees. I no longer live in Brooklyn, but would recommend this place to anyone.
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August 2022 by Gary Ferrette
Bought first bike for my 5 year old here as a birthday present. Paid $240 excluding tax. They didn't tighten the handlebars properly, and on first ride they collapsed and my kid fell on his head. Not the best introductory biking experience. Make sure to check their work before leaving the store, and definitely before letting your kid ride a bike from their shop. Their "2-point inspection" is not sufficient. And when I called to let them know the response I received was to bring the bike in so they can inspect it. Inspect what? Would have been much better if they simply apologized and said to bring the bike in so they can make things right.
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July 2022 by Omar M.
I bout a pump and tube yesterday for my bike the guy never explained that the pump I bought wasn't the one I needed all he wanted was the money and me gone. When I got home I called the store back and told them what happened guy told me it's not his problem that I got the wrong pump and that they not taking it back so basically I was sold something that don't work and now I'm stuck with the item because they won't refund me the money and take it back smh
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May 2022 by Brian Guerra
Amazing helpful staff, just started Riding my bike again this summer and started out with various issues including a few flats and a painful seat they quickly fixed my flats and walked me through some future tire care to avoid future issues then helped me find the perfect seat. Definitely recommend coming here for anything you need bike related.
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May 2022 by boardsreligions RPT
They just fixed my bottom bracket and it feels like is brand new?? THE BEST BIKESHOP IN NY (RECOMMEND)
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February 2022 by Destiny Morales
My family and I are in the market for new bicycles. After reading most reviews on this shop before visiting, Franky did not disappoint. He took his time, was never pushy and made us all feel comfortable. He has a way with kids. Even showed proper riding form. He explained to us all we needed to know on bicycles they had in stock and what would be the best fits for us all. He went back and forth tending with several other customers but never lost sight of us. He made it a great experience for me and my family and I think we found our new shop.
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February 2022 by allyoop Dan
Great local bike shop. I went there to get my rear hydraulic brake bleed. I have an ebike and my back brake was very spongy and not working at all. I'd seen some videos on YouTube and they have good reviews. Eddie fixed my brake and now I'm good to go again. It took about 30 mins. I paid $30 for the brake bleed. I dealt with Eddie and Wilmer. Great job guys!BikeLane will be my go-to bike store.
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February 2022 by Vincent P
After reading some reviews on this place I decided to give it a try a couple of times. I would agree with other reviewers that its a mixed bag. The best thing you will get out of this place is the customer service and the warm greeting by Frank. He makes you feel like hes known you forever and treats every customer with personal respect and acknowledgment. Very genuine dude and he would be the reason i go back for anything. For the mixed bag part of it, the mechanics and management obviously does quick work but at a price and with an attitude. The prices are way too high for the work that needs to get done and when you leave and have to return for the same problem that you paid to get fixed i think we would all agree that theres something wrong there. Overpriced items that you can get anywhere else for cheaper unless you are in dire need of something. I would be going somewhere else but Frank knows how to make you come back.
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January 2022 by David Alvarez
Bought my new bike today (Giant Roam 2) from Bikelane and Franky (WITH A Y!!! ?) was a tremendous help. I have been looking at this bike for a while and Franky remembered what I was looking for and called me out of the blue when it came in stock in my size. He sent me a pic of it being built (attached) and was kind and patient with his time to explain all the do’s and don’t. He made sure I knew how everything worked before sending me on my way. The guys at Bikelane know how to take care of their customers and are true bike and skateboard enthusiasts. Check them out. You won’t be disappointed.
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November 2021 by Doc- JAC
BikeLane did a great job with repairing my bike! A lot had to be done and they were able to get me back riding super fast! Thank you BikeLane!
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October 2021 by Vidal Melendez
With the greatest care and respect for their customerAlways in the Know in regard to safety and premium quality"Bike lane" on 85 and Jamaica is by far the best and most honorable bike shop with any mile radius.proud to be a long time customer