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October 2023 by Harprit Singh
Best customer Service.Akshma provides best service
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February 2023 by Romulo salinas
Very good
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December 2022 by Lobsterman
When to get a quote!Very knowledgeable.
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August 2022 by Roberto Izquierdo (Lobsterman)
When to get a quote!Very knowledgeable.
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August 2022 by Lobsterman Lips
When to get a quote!Very knowledgeable.
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August 2022 by Alex Glatt
Good store worker but not buying a phone yet
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August 2022 by rory Cruz
Great service and place looks good
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August 2021 by Velma Thomas
i went to pay my bill there , but the guy work there he offer me free phone and tablet .. after he finished he charge me about $120.00 wasn't free as he said ,,,,, then i realize he cancel my number and gave me new phone number...i had to cancel everything and call the main company to get my old number back,,
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January 2021 by tenzin yangzom
Not t mobile
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December 2020 by Elizabeth P.
Were helpful to my aunt when trying to get information for her phone were attentive and fast service. Happy they also spoke Spanish to be more helpful and have patience in helping. Parking is difficult bc it's on Jamaica Ave. on commercial street.
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September 2020 by MARIO NAVARRETE
(Translated by Google) I was a client of T mobile for many years until I stopped by this store and asked about the service and quality of Metro, I loved the customer service from the young Dominican who works there (I don't put her name because I don't know) But she was very kind, attentive and helpful, she gave me a good deal with the phone, she gave me a good plan and gave me the case and headphones, wow that I loved because big companies never give you something and charge you a lot, I'm satisfied with the Metro service and very happy with the treatment from the girl.(Original)Fui cliente de T mobile por muchossss años hasta que pasé por esta tienda y pregunté por el servicio y la calidad de Metro, me encantó el servicio al cliente de parte de la joven dominicana qué trabaja ahí (no pongo su nombre porque no lo sé) pero fue muy amable, atenta y servicial, me dió un buen deal con el teléfono, me dio un buen plan y me dió el case y headphones, wow eso me encantó pues jamás las compañías grandes te dan algo y te cobran mucho, estoy satisfecho con el servicio de Metro y muy feliz con el trato de parte de la muchacha.
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September 2020 by Waleed S.
Love the attention and care i get from being in that store. They truly look to make sure all my wireless needs are met before i walk out the door. Been a customer and a friend of that establishment since day 1. The best service, devices and care you'll ever receive. I highly recommend you visit and see the money you can save.
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June 2020 by Glenn V.
Bargain buying on eBay has always been a total disaster for me, so "let's do it again, because this time it'll be different". Boy I sure can be quite convincing to myself, and so I did. Hundred and a half seemed reasonable for a remanufactured Samsung A20, not a power phone but better than my current homing device "It's just gotta gimme a year and get me up to Maine" thought I, then it arrived and the problems began. I'll spare y'all the blow by blow details -- never saw the light blue screen of death appear on these annoying devices and certainly never heard one go "chirpy" and splash another troubling screen with the work DOWNLOADING, exciting stuff. My technician Jeovanny be at The Repair Shop in Forest Hills waved his magic upon it, we boxed the little electronic demon and shipped him off. I walked down the street to Metro PCS, I was no longer wanting my carrier, I was no longer wanting my number, I'm ready for many changes so I started small. But the store was not just closed, it was abandoned. Fired up my Yelp app on the older phone and found a location on Jamaica Ave and placed them a call. First ring pick up and I was immediately interested in what Matt had to say after I expressed myself and my need. And if I'm going to Jamaica Ave, it's not typically for technology. My main man Matty set me up with a new phone, a Stylus and guess what? It's got a pen you can write on the screen with! I wanted a number from another state, anywhere but here, and I begged and pleaded but unfortunately, this could not be done and hat seems unfair to me -- then and now. Now I've got a camoflage A20 case which I can't return and my Stylus rattles around a bit inside like the last pretzel in the jar, but I'm not upset. I'm free, if only for a moment or two, to be at one without my phone lighting and buzzing and notifying and causing a ruckus.
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June 2020 by Tenzin saldon
The lady is rude and sucks
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March 2020 by frankstudio
I came here to upgrade my service plan and instead of explain why should I wait for the next billing cycle they wanted to charge me twice.I know this because I called the Metro PCS costumer service from the store to make sure what to do. Once I start making the phone call the two ladies behind the desk start playing loud music so I had to go to next door at Duane Reade for the conversation because outside was noisy and rained...Anyway this staff are very unprofessional and rude!!!
