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February 2024 by Hatuey Fana
The best service ever
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January 2024 by Mister Kostigan
They get the job done. Very nice staff.
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November 2023 by francisco morales
I upgrade my Phone willy was good
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November 2023 by Ricardo Mathurin
God service ash is best
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October 2023 by akshma saini
Had an amazing experience buying my child his first iphone 11 Customer service was excellent at explaining everything in details. Definitely coming back to purchase a product. Recommend 100 percent.
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October 2023 by lovish sehgal
Great store with all deals and cell phone models available for all range. Owner and staff are very polite and Decent.
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April 2023 by Marsha E.
Ill make a long story short because this business does not deserve a long review. I went in today to get my new phone activated and the manager who was a heavy set Spanish guy dealt with me in the most horrible manner. He was loud, rude and just nonchalant about my questions. Their systems were down no problem, in life it's not what you say it's how you say it. Also let's be clear the store was empty prior to the systems going down a friend advised me to go right away as she just left and NO ONE was there . His customer service skills were below par, and I would never advise anyone to do business at this corporate metro PCS office. Follow my advice and go to the corporate office on 116th and Lexington that's where I went today and got the most superb help, and the people on Lexington avenue are just genuinely kind. That's it and that's all of my ranting lol
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February 2023 by Brian E.
Service on December 19 to replace a drain pump. $360. Service on January 31 to replace the replacement drain pump because "sometimes these things just break. Nothing we can do about it" $250. And it was only dropped to $250 because I complained. There's no way the pump should have died after 6 weeks. Even if I did laundry 24/7 - it's unacceptable. Only 30 days warranty on parts or labor. A quick amazon scan of the box showed it was a $24 part with a manufacturers warranty if 180 days. So, why only 30 days. Beyond unacceptable. Stay away.
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August 2022 by Debra Green
Great customer service . I always go to this store if I have any prob and Ash there takes everything for me . Highly recommended .
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August 2022 by Bugz Bunny
This store has provided me with the best service I have ever experienced with metropcs. Ash is the greatest.
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August 2022 by Raz H
I like the service . Very nice people working in store.
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August 2022 by W GG
Good customer service, friendly and help customers resolve issues right away. Recommend this place
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August 2022 by Vikas Mutneja
Great place to shop for your Mobile plans and accessories. Amazing services and wonderful people.
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August 2022 by neha multani
Excellent service and everything was done in a timely manner. The staff the store was so awesome. Best service I ever had!
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August 2022 by kalki singh
One of the bestest stores with the best customer service. I got new phones on time and all services was just class!
