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November 2023 by Silvia Vasquez
Walked in , nobody greeted me. People were on their phones and I had to ask if someone could help me.
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September 2023 by Arthur Wood
Professional service, outstanding people skills, I would recommend this store to my family and friends
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April 2023 by Mildred Cruz
Horrible store I went to pickup my galaxy s23 I haven't had a new phone in 8 years so I purchased a new phone person who took care of me was the Manager then she just leaves will phone is backing up never came back 5 mins later she comes out from the back I am still waiting and she goes home.
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March 2023 by Doreen Hamann
They helped me a lot when i had a problem with my phone
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March 2023 by Lucy Mitch
I was went to the t- mobile store in woodhaven. Look brand new cool t- mobile pretty expensive too! About tablet and Samsung phone, iphone apple, accessories style things. Discuss just I had questions about iPhone issue my personal, what I decide buy or maybe. Enjoyed at the T-Mobile store. Yesterday look around this stores otherwise place. Thank you for everyone greatly!
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February 2023 by Lucy Young
I was went to the t- mobile store in woodhaven. Look brand new cool t- mobile pretty expensive too! About tablet and Samsung phone, iphone apple, accessories style things. Discuss just I had questions about iPhone issue my personal, what I decide buy or maybe. Enjoyed at the T-Mobile store. Yesterday look around this stores otherwise place. Thank you for everyone greatly!
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December 2022 by Antonio Ayala
Staff is very kind and helpful specially Joy who helped me with my problem I had with my portable hotspot device I appreciate Joy's help very much
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November 2022 by Jonathan R.
After some painful experiences with T-Mobile's representatives online and over the phone, I was told to go to my local T-Mobile store to speak with a representative in-person because my problem couldn't be solved remotely.I came into the store kind of heated but Francy listened to me and helped me feel understood. He explained to me what was going on and what he could do to assist me with my complicated problem. He really helped me out and I appreciate him and this location wholeheartedly. Thank you guys so much.
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November 2022 by Denise
Tmobile there was great, joy was amazing and helpful and professional. Thanks Joy ?
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November 2022 by Diane watrous
Amazing customer service experience at this location. From the manager down to the staff. Everything about my visit to this location was great. I Would recommend this location to anyone who’s looking to walk into a T-Mobile store to be service. The best!
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November 2022 by samuel marcano
T-mobile has the best network,customer care,store's period...
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November 2022 by Sisco Muniz
Great service, coverage, connection speed and plan options.
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October 2022 by Gilbert Rios
I have been going to TMobile at 9024 Jamaica ave for quite a few years now. Ines and the other members of her staff are Amazing!!!, I always leave the store happy, satisfied, doubt free and well informed with all my cellphone service needs and questions answered, hats off to them for their Awesome customer service skils, they'll definitely make you feel welcomed!!!?????
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September 2022 by Ephraim P.
I kept calling this store and nobody picked up, we tried to do a warranty exchange and they haven't released the new phone to us! We've been waiting for over a week and now it's in the store and they still not giving it... we came to pay the $5 in cash but they really playing with customers patients. The phone we tried to exchange has normal defects that are still within the warranty limits, but the store doesn't want to accept it. They reiterate to go through assurance claims where you have to pay a deductible... basically warranties are worth nothing here. This store doesn't deserve anybody's business... If you come here, you won't be happy that's for sure! ! !
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September 2022 by Christina M.
I did not buy a phone. I came along for the ride. Both reps had a client over 1 hour and started help us in between. One woman waiting in the corner with her kids not sure how long. Really long wait. One girl looked like the her and the rep was about to go out to dinner - unprofessional flirt on someone else's time sir and mam. The other rep seemed to be in charge but stuck. They should do appts. There was a Spanish man in there yelling probably because he wanted to be helped idk his behavior was not cool. They are probably busy because they are a Flagship selling the promo IPhone 14. No complaints but Would I return (no not to this location no).
