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January 2024 by Karen Phillips
My experience with eSignature has been nothing but great ! Always available, very helpful, and Kristal Keohane helped out! Thank you for helping me thru the "maze" !!!! Highly recommended !!
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January 2024 by Mary I
My experience with eSignature Guarantee was good. I used them after I was unable to obtain a Medallion locally from my bank or brokerage to transfer stock when settling an estate. I was reluctant to use eSignature Guarantee based on prior customer reviews and the $149 fee (required up front), but I was out of options and the transfer agent requiring the Medallion, Computershare, referred me there. A few days after I uploaded documentation for their review, I received via FedEx my signed document with the Medallion stamp. During the upload process, I had a question, called their number and spoke to a live person. As my request was being processed, I received emails with status updates and my online account reflected the current status of my request. The entire process went smoothly and was quick.
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January 2024 by Michael
Terrible service. They don't know how the law works for medallion signatures. I needed the ONE service they supposedly provide and all I was given was the runaround. Fortunately, they did refund me, but this will be the only time I'll ever deal with them and I won't be recommending them to anybody.
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November 2023 by Jim O'Brien
Absolutely horrible. They have been sent everything they need now they want court documents which do not exist. The shares being transferred were from my father's life insurance policy the which my mother has already received payouts from and now to transfer a minimal amount of stocks they need death certificates and court documents that do not exist since my mother was beneficiary of everything when my dad passed.Stay clear of this company!!!!
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November 2023 by Stephen Meyer
I'm extremely frustrated by this service. The identity verification process puts me into a loop. The call center mailboxes are all full. The chat function is either disabled or else is not apparent on the website. The e-mail system won't work because of recaptcha issues. There doesn't seem to be any way to contact this organization. I wish that I had some recourse, but I don't. If you can find any other way to get a medallion stamp, I would suggest pursuing it rather than trying to work with this group.
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April 2023 by Don Dumke
My experience with eSignature Guarantee was fantastic. Communication was great and the turnaround time was very speedy. I was very impressed with the customer service! I had difficulty obtaining a Medallion Signature locally and this was a time and money saver. Overall I am very happy and wouldn’t hesitate to use their services again if needed.
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April 2023 by Ralph D
My experience with eSignature Guarantee was a 5 star experience. Great communication, services as advertised, and the turn around was less than a week.. No complaints, very appreciative of the services I received. Highly recommend!
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March 2023 by Chris murillo
Does anyone actually work here? I've been trying to get a hold of someone here for more than a week, and no one has responded. I've tried calling, leaving voicemails, and contacting via email through their website.
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August 2022 by Dana Irlbacher
The online application for eSignature Guarantee's medallion stamp was easy to understand and to complete, and the follow-up service by company staff was courteous, efficient and responsive. Ironically enough, it's hard to find good service in today's service economy, but here's where I found it!
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May 2022 by Tim Neub
Beware of this company they charge u as soon as u give your credit card # no one answer phone calls r returns emails never made it to step 2 of a 3 step process to get a medallion stamp...
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November 2021 by Jules R.
Worst customer service: Arrogant and unhelpful. Uploaded all my documents and they did nothing for weeks. Call them up and had to leave a message. They called me back and didn't even listen to the message. I do not recommend them at all. They tied up my 401K transfer for months due to the poor customer.
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November 2021 by Keith Ponikowski
I was very grateful to come across eSignature Guarantee. I live in Virginia and the closest branch of my credit union is in Pennsylvania. No local banks or credit unions seemed to be willing to help me obtain a Medallion Signature Guarantee. The eSignature staff was fast and responsive. I would highly recommend them if you find yourself in the same bind I did!
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July 2021 by Maria W.
I frequently visit this branch, the staff is extremely friendly and helpful, the Medallion Signature Guarantee, Notary, Tellers, and Branch Management Team all go out of their way to help. I own businesses and have personal bank accounts with Chase and other banks and find this group to be the best. Mat Rahmani
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June 2021 by Don Winant
The need to obtain medallion signatures bewilders and daunts the best of us. However, the staff at eSignatureGuarantee makes the process so easy and understandable, and they are FAST!!! I have used them twice now and my documents were on the way back to me in less than 2 hours after they received them! Fast and personal service delivered par excellence!
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May 2021 by Marc Fishman
I recently needed a Medallion Signature guarantee. I found eSignature Guarantee online. For a modest fee, they guided me through the process and promptly provided the required documentation. It was easy and efficient.This is in marked contradistinction to my experience last year when I was managing my father's affairs after his death. I spent hours and hours with Bank of America and they always needed one more bit of documentation, despite the fact that I have been a client of Bank of America for decades.
