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September 2024 by Jacob Rodriguez
I came to this place with my mom and the workers said that if my mom was a professional and had a license then they made my mom sign this form because they said you have a to be a professional to be here while other people came in and they asked the same question but then the workers said “okay” and they started shopping
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June 2024 by Jenny Gil
Good selection, friendly service and clean and organized.
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June 2024 by s g
Customer service was amazing
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May 2024 by Camilo Garcia
Only come here cause of Alex, glad he’s back
:)
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February 2024 by Mariela
If you buy online nothing is changed in the store and they do not have enough variety. Olaplex products do not have the full range
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November 2023 by Serdar ÇELİK
Employee who work at cashier assult me.
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May 2023 by Diana Prince
This is my go to whenever I need beauty supplies they're staff is very kind and helpful
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May 2023 by Steven Maurer
Store used to be so unorganized. It's looking a lot better now, but it still has a way to go. The new staff is incredibly nice and very helpful. Just be forewarned, if you run into Pam, she has an attitude problem and tends to sleep on the table in the back of the store.
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May 2023 by Priscila Martinez
I went here to buy products and they closed early, lights off gate down, the door clearly states it’s open until 6 pm and I arrived at 5:25 pm. So rude. I came out all the way from Brooklyn with an hour commute. Not to mention I’ve been here before and treated poorly by staff.
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April 2023 by Nadhia Melendez Arambule
unfortunate that in places
that they owe customer service to attend well with kindness yell at people I arrived at the store and the manager was in lamcaja charging and treating badly the person who was charging her that possibly they will pay her salary for that I omitted the situation look for my products and when I went to pay the deal was terrible
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March 2023 by Asilcan Simsek
I was at this Cosmo Prof store yesterday (March 20th at 3:33 PM ) Cosmo Prof Associate who works at this location was Pamela whom treated me so bad ( for no reason). As soon as I walked in she was very aggressive the way she was talking to me.I don’t know who owns or runs this place but as a hairstylist I dont feel safe to go there. She was complaining about ME to other people while i was there because I had to trade some colors in and she had to check inside the boxes. Whoever owns this branch, watch your cameras. I gave you exact date and time.Tell me what was the reason for me to get such a poor treatment and behavior. Oh also Pamela told me she didn’t know who I was? So if you don’t know her personally you might have hard time getting your business done there.I’m sorry Pamela you had to pick this as a job and have nothing else to do. Hope you change the way you treat people because we are nothing but business for Cosmo prof.
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February 2023 by Frankie C.
The worst fucking service ever. The woman behind the desk legit spoke to her friends on the phone on speaker as she was trying to ring me out and something didn't scan properly so she decided to just not give it to me? Then I said this is so rude and unprofessional I need that product, doesn't even say hello because she's too busy on the phone, and said oh well it didn't scan and she legit flipped me off. THE RUDEST never go here
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February 2023 by adita castro
Really hard to get someone on the phone at this place. Online it’s says there open till 4 on saturdays and I called the store and pressed option for store hours. They sent me a text message saying they were open til 4pm and there message and there recording also says 4pm. Came from far away and at 3pm they were closed. They dint update there online hours or there phone messages they send out.
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October 2022 by Manuel Alejandro Melendez Arambule
unfortunate that in placesthat they owe customer service to attend well with kindness yell at people I arrived at the store and the manager was in lamcaja charging and treating badly the person who was charging her that possibly they will pay her salary for that I omitted the situation look for my products and when I went to pay the deal was terrible
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August 2022 by Stacie
Came here on Monday August 22nd in afternoon at 12:45, the place is closed, gates down and all. Website says it’s open for business. Did this location get permanently closed as well?Wasted a trip here for nothing ☹️