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November 2023 by Tiffani Roman
I recently had the pleasure of purchasing a new car from Queensboro Volkswagen, and I wanted to share my positive experience. From the moment I walked in, I was impressed with Ishtiaq Rahman. He treated me like family literally. He made sure I was comfortable and showed me multiple cars / trucks. I test drove a couple as well. He didn’t force me to make any decisions. He encouraged me to go home and sleep on it. Which is amazing because other dealerships made me feel like I had to get into something right there. I decided on a 2024 Volkswagen Tiguan R line. From there I met Mohammad Ali and Dino, the finances managers, who were awesome as well. Mohammad explained everything to me in great detail. I had issues with my credit, and he still managed to get me a great deal being that I am a single mother. I make a lot of decisions a day, this was by far one of my best decisions. Thank you for loving what you do and taking care of your customers. If you are looking for a car, please visit Queensboro Volkswagen and speak to Ishtiaq, Mohammad and Dino. Please see attached photos of my new car.
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November 2023 by William Wiszowaty
I visited 4 other dealerships before I bought my car here. It was the only place offering a price that was lower than the sticker price which was amazing considering they don’t charge dealerships fees. Jonathan was a big help and made the process effortless.
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November 2023 by Angie M.
I am impressed and satisfied by the attention of Miss Diana Losada, everyone was very kind with the attention and for fulfilling one more dream in my life. I 100% reward this dealers and their team.
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October 2023 by Estefany Pérez arboleda
I wanted to extend my heartfelt thanks for the excellent service you provided during my recent car purchase. Your professionalism, knowledge, and attention to detail made the process smooth and enjoyable. I'm thrilled with my new car and appreciate your assistance in finding the perfect vehicle. If you are looking you can trust ask for Jonathan ?
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October 2023 by Alvina Whitaker
Jonathan Brailey was my sales representative and I must say he was patient and very professional. He allowed me to voice my concerns and was very receptive to them. He showed me several vehicles and told me the difference between them and allowed me the chance to say what I wanted and what I didn’t! It was very refreshing to see a representative that didn’t ignore me because I’m a women. He didn’t rush me to make a decision! I called him several times with my concerns and he answered them professionally! I will definitely recommend him to my friends and family! Excellent job Jonathan “my new best friend “
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October 2023 by Jefferson Campoverde
Diana was the person who helped my sister and me choosing the car who fits to our budget. All the paperwork was really smooth. Highly recommended!!!
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October 2023 by Sonya Scott
This was the BEST car buying experience I’ve had…hands down! Our car dealer Jonathan promised he would take care of us and he definitely delivered. He is very knowledgeable about cars, the options we had and was extremely patient with us (mainly me) on our car buying journey. We left with a car that was above our expectations and below our budget. Who can say that?! He and his team all made sure we were happy and that the process went smoothly. For that, we are truly grateful. I am going to recommend all of my friends and family. Jonathan and Queensboro VW now have customers for life!
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October 2023 by Mead Jackson Reyes
My husband and I came into Queensboro Volkswagen a few weeks ago in search of a new Atlas, and were immediately greeted by Diana. She handled our trade and sale from start to finish and did an excellent job. We love our car, we’re thankful for Diana and the rest of the team at Queensboro! Great dealership, hands down.
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September 2023 by James Buonantuono
First time car lease. Jose and Mustafa were amazing. Made everything smooth and painless. Walked me and my girlfriend through everything and made sure we were comfortable. They showed incredible care and knowledge. Best experience. Thanks guys.
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September 2023 by Rachel Siegel
I want to share my wonderful experience with Queensboro Volkswagen. I recently purchased a 2023 VW Taos and am in LOVE.I have been searching for several months for this car with the trim level and color that I wanted it in but there has been a low inventory everywhere! I was in contact with dealerships in the NY, NJ and PA area. So when I was searching and found that this location had the trim level in a different color, I jumped at the opportunity and gave them a call.From the moment I spoke to someone on the phone to purchasing the car, EVERYONE was so amazing.I was greeted by my salesperson, Jonathan. Who by the way was in the parking lot, waiting for me when I arrived. And immediately made me feel comfortable and helped ease the stress of purchasing a new car. It turned out, once I got to the dealership, they had just received another Taos in the exact trim level AND color I had been looking for for months. He got me set up to test drive immediately. He never made me feel rushed or pushed to make a decision about anything. Gave me the time to enjoy my test drive and get to know the car. I was very appreciative.Once it came to making a deal, Jonathan was amazing. He helped me navigate my options and was extremely transparent about what he could help me with. It came time to move to the finance portion of the deal and I was introduced to the whole team.Muhammad and Musafah were the guys that got me the deal. I was so grateful for their patience and thoroughness in keeping me educated on what deals they could make me. I never felt pressured to do anything I didn’t agree with. These guys really know how to make a good sale and make you feel good about your purchase. I never once felt buyers guilt. I am happy with the purchase! I will forever be grateful for this dealership and would 100% recommend going through them.I will note, I went to the VW in Bay Ridge prior and did not have a great experience so I was happy to have come to Queensboro instead for my purchase.Thank you guys!
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September 2023 by Monsieur T.
Poor customer service. These people behave like robots and don't use common sense, and they see the customer as a nuisance. I like my car, but the VW dealerships (at least in this area) are abysmal. I'd rather take my car to be serviced at a dealer outside NYC rather than deal with these people. If you're getting ripped off by a dealer, you need to call Volkswagen USA and complain. Pressure from above is the only thing they understand.
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August 2023 by C Gutta
Great 5 star service sold me a Beautiful Mercedes A class my dad knows Dino over there for 30+ years, Yianni took care of us with no hassle in and out.
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August 2023 by Kele J
I loved my experience buying my first car (Honda Fit) at Queensboro Volkswagen. Bill, Mohammad and the rest of team were amazing. They provided A class service. Bill my sales consultant was very warm and friendly. He even was willing to accommodate me in order for me to get to work on time the day I purchased the car. The process was smooth, quick and I felt very confident with my purchase. I highly recommend this dealership for your future car purchase and I also recommend asking for Bill.
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August 2023 by Reva Hoffman
I had the most best experience in the car buying process today at queens boro Volkswagen. Jonathan was very patient. He got me the color and the right package that I wanted in my gti manual car I will highly recommend this dealer to anyone that has allot of questions to go see him he answered everything I had concerns about an made it very easy for unlike the others that rushed me to purchase a vehicle from them
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August 2023 by Arb Kapisyzi
This VW dealer is amazing! Honest and reliable, and always taking care of your car. Service advisor Jeffrey Boo is always very pleasant and responsive to work with. I am always calm when servicing my car here.