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March 2024 by Cesar Urgiles
Worst experience customer service is too bad
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March 2024 by Ichiban One
The worker Cynthia was very helpful with our renewing of passports. Thanks to her for a easy in and out process not taking long, and for being easy to comply with.
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March 2024 by Cristina morales
So many incompetent workers and lots of my mail was stolen through them. They said they delivered earrings to me but i was outside all day and they didnt. I get the post office to complain and immediately change my mail from delivered to not delivered because of location issues. The said the carrier hadnt come back by 5 and they couldn’t help me. I filed a complaint and investigation but of course helpless
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March 2024 by War Cat
Dropped my damaged Phone off here to send to AT&T as an insurance claim. AT&T never received it, tracking says "Label created" not even received. And I just got charged full amount of the phone because they messed up something somewhere. Wouldn't recommend to anyone ever.
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March 2024 by Miñe Mota
Love this place!
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February 2024 by Lovegi tamu
Fast service passport department the lady is very helpful and fast working
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February 2024 by S H Λ W N
The incompetence of USPS is not lacking. Scheduled a redelivery and the website refused to accept the address saying it is incorrect. The delivery address is exactly the same. Called USPS and the automated system gives you the run around. I tried to not interact with people and wanted to use their automated system but it just does not work. USPS should be dissolved and make way for a better company.
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December 2023 by MK Ultra
As others have said, This branch of USPS (Woodside) Has been seeing a severe case of packages being stolen from the TRUCK!!!! it literally will say "Out for delivery" never update, and then say "sorry your package stolen from the truck"This is 5th time my package has been stolen from the truck
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December 2023 by Vadim Golik
My third package got stolen for last two months in this postal office. Tracking number says "out for delivery" and then never been delivered. Those employees need to be checked because I feel like they are randomly stealing packages, and then just give you a letter from USPS " Unfortunately your package has been stolen".
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December 2023 by MVJ
This is the second time I experience an issue with this post office. In my 20+ years of living in Queens, I have never seen a worst management of a federal entity. My mail was supposedly stolen again, my personal information is exposed again! The government really needs to do a thorough investigation of its' employees here, there is something shady going on!!
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December 2023 by Padma Satori
There is an old saying "Dumb is forever!" That's what the Woodside USPS reminded me of when I checked my mailbox tonight! We have a lobby with a security officer and yet the dumb postal guy decided to shove this into my mailbox. Just how in the world did he think I would get this out without destroying the box.Thank you!
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December 2023 by tashi neshyang
I recently visited to process passport applications for my kids, and I must say that Theresa's attitude was quite disappointing. She appeared rude and grumpy, displaying a lack of customer service skills. It's disheartening when you're seeking a service for your children, and the experience is marred by unfriendly behavior. I hope the staff can work on improving their interactions with customers in the future
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December 2023 by christian byrne
THIS OFFICE IS THE ABSOLUTE WORST,, IVE HAD A PACKAGE MISSING FOR 2 WEKS NOW,,, IT NEVER LEFT THE POST OFFICE,, THEN RUDE CUSTOMER SERVICE SAID ,CRIMINALS STOLE MY STUFF, SEEMS LIKE THE CRIMINALS ARE WORKING HERE, BECAUSE IT NEVER LEFT WOODSIDE .. YOU PEOPLE SHOULD BE ASHAMED OF THE SERVICE .. NEVER GO HERE
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December 2023 by Rabina Aryal
I wish there was a way to give a negative rating.Very terrible customer service. I went there at 8:30 in the morning, the customer service representative was cranky already. They treat customers as trash.
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October 2023 by Just This
Personally speaking, the staff at the Woodside Post Office are so friendly and so helpful that I purposely go out of my way to come to this PO over the one closer to my apartment!(There’s the added incentive of the Salvation Army directly behind the post office true…)Having been coming here for years I can’t speak highly enough of the staff. I mail tons of stuff too, and the ladies there always lay out all my shipping options with the most cost effective first for me.Woodside PO employees you guys are all great! Shout out to Theresa for all the help you’ve given me over the years.
