Rod's Used Appliances
AppliancesHours:
1359 Straight Path, Wyandanch NY 11798 Hours
About Rod's Used Appliances
Rod's Used Appliances receives mixed reviews from customers. Some report terribly run operations, including extremely long waits for common parts, failure to answer phone calls or show up for scheduled appointments. However, other customers describe great experiences, noting the business is honest, transparent, and upfront about repairs. They highlight exceptional, incredibly knowledgeable, and thorough technicians who are professional and courteous. Reviews mention that while initial repair attempts are not always the fix, the company follows through to ultimately resolve issues. Specific positive practices include making temporary fixes while awaiting parts, calling to verify appointment windows, and providing detailed discussions prior to service. Customers conclude that the technicians are competent, thoughtful, and careful, and recommend the business for appliance repair needs.
Most Recent Reviews
September 2023
BEYOND HORRIBLE SERVICE. Waited two months for them to get the parts and their techs schedule but didn't show up three times... three times!! no excuse
September 2023
Started a Job to replace an electric start on my Thermador Stove Top and disappeared after having me by the parts ... Never answer their phones ... next step is to show up at their offices to find out what is going ... maybe they are out of business ...
June 2023
If you have the choice to junk your costly appliance or have RTV service it. Junk it.. RTV does not answer the phone, text, give work order updates. Once you’ve contracted with them, your appliance repair ordered is dropped into black hole never to be seen again.
More Comments(41)
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