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March 2024 by Daomalic Francoi
I visited this store to swich my service a broken phone to an old iphone. My problem got solved fast. Thank you great service
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February 2024 by Richard Rodriguez
Everyone was very accommodating and exceptionally friendly. They exceeded my expectations!!!
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December 2023 by NoEffortHulk
Came in to get a new phone and ended up saving on my bill with the phone. Amazing customer service will come back . Vee, Elvis and Angel were super helpful.
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December 2023 by Bebo Reyes
Just amazing , other AT&T couldn’t help me but this one help me with no issues . This will be my store for now on.
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December 2023 by Melany Varela
Terrible experience, was promised I would save money on my bill by getting a new line… it was the opposite my bill increase significantly and no savings. The sales people are liars and not reliable. Followed up multiple times over three months and kept getting the run around. Do NOT go here not worth your time.
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October 2023 by Danilo Salguero
One of the sellers (Elvis Rodriguez ) lie to me offering me and upgrade of my phone an a extra line claiming it was a better deal and I ended doubling my bill, and for 4 months he was keep telling me that in some point I was able to see the difference on my bill, well I ended with my account suspended, I’m moving out of AT&T, save your money and don’t trust sellers especially at this location
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October 2023 by Andrea Nuzzi
Ruth was amazing and super helpful with a purchase of three new phones and the transfer of information from the old ones. She was incredibly calm and accommodating when other patrons at the store were pestering her for help. She was able to multitask and assisted everyone who needed something. We were there for several hours while information was transferring but left before one was completed. We had my elderly mother with us and she couldn't sit any longer. Ruth gave us her home phone number in case we had any problems when we got home. All credit to her for getting us through this tedious task.
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October 2023 by Diana Ortiz
AT&T at Ridge Hill - All of the store representatives were very helpful, knowledgeable, friendly - supportive to each other, great team work and welcoming to everyone who came in. They looked for ways to provide me the best support and plan. This will be my store
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October 2023 by Ilana Sheinberg
This place is amazing! They upgraded all of our phones, did trade ins and patiently answered all our questions. Elvis is the best! Thank you, Thank you, Thank you!
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September 2023 by Brit Moor
Incredible incredible incredible!! Talk about knowledgeable, fast, caring and great customer service! Elvis you are the best! He took every detail into account and was the friendliest ever! I recommend and will continue to recommend anyone to go visit this store and go see Elvis at the att in Ridgehill, he is amazing! No surprises anywhere, he took care of us from start to finish and continues so do so with any questions or needs we have! This is by far the best Att store I’ve ever gone to and the manager Elvis is the best of the best. Thank you so so much! You Rock!
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August 2023 by Lily Márquez
After being bounced around from the corporate store on Central Ave to calling the AT&T customer service many times, I tried the store on Ridge Hill. Loved the staff here.The manager, Patrick, assisted me. He was pleasant, patient and knowledgeable!! He was determined to get my issue resolved. Customer service at its peak!!! I highly recommend. ~Lily
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March 2023 by Danielle
The representative Patrick, that assisted Me gave me a phenomenal experience. He was very kind he's very patient. His co-worker and him even offered my children, paper and crayons which I thought was nice that’s not part of the job description but it shows great customer service. He helped me understand what I needed to do for getting my new phones also set up my Apple Watch. He also transferred everything over for me because it was a iPhone 14, he did a 100% a great job. I enjoyed having a representative like him at the Ridge Hill AT&T store Patrick deserves a raise, thank you Patrick for everything you did. I left the store with two phones super happy.
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March 2023 by Jose Rosales
I was so flustered i hate when something is wrong with my phone but upon arrival Patrick greeted me with a huge smile and answered all my questions. He fixed my issues within minutes and saved me so much anxiety and headache! I would definitely recommend this location due to the incredible customer service i received.
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January 2023 by Sherri Perez
Patrick was the sales associate who helped my husband and I. This was our first time visiting this location. He was friendly and greeted us as soon as we entered the store. He was knowledgeable and answered all of our questions with patience. Patrick not only resolved our problem but was extremely informative on the upgrade we were interested in. Even though this store is out of the way for us, we will be returning for all of our future needs because of the excellent customer service we received.
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December 2022 by Victoria P
Great customer service and full team work. Overall exceeded expectations. Ridge Hill ATT
