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March 2024 by Ramona Bolanos
I live in Manhattan and I go all the way out to Yonkers . I love the team at this Bandfield.
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March 2024 by Paris Rouhi
I had a 915 appointment with confirmation that said 915. When I got there I was told my appointment is 945. Waited with a nervous pet that didn't want to wait. And had to reschedule
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March 2024 by Hugh Hall
Horrible service. They told me I needed medicine for my dog. After I bought it and went home I saw that it was actually a supplement and not medicine that I could get online for less than half the price. When I tried to return it I was told that they do not accept returns on anything which was not stated on the receipt or anywhere in the store
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February 2024 by M P
They treated my koda with loved.
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February 2024 by Jo Rivera
Very satisfied taking my dogs here! They’re excellent in all they do ! Never had any issues at this location! The front desk staff are very attentive and caring. The doctors are excellent! Been coming here for over 5 years! I highly recommend getting the wellness plan.
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February 2024 by Jeffrey Zabala
Love this Banfield location. The staff is great and very friendly. I find service at this location to be faster and communication to be better than other Banfield locations in the city.
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February 2024 by Paula Alegria
It’s unfortunate that I have to leave this review because I loved our Tech and Doctor Ramon on our first visit Friday 2/17/2024. However as explained on our first visit we’ve only had the dog for a week we switched his food as original owners did not supply anything. He has had diarrhea for 5 days. Dr. Ramon suggested switching him to rice and chicken bald and boiled. Today however we noticed in his poop there was blood, then he tried to poop again and when he tried again it was only blood coming out. We took him to Banfield after their pet chat suggested we go over since it’s been so long with diarrhea and now it’s progressing to blood. Moreover the chat wanted to make sure we didn’t have an issue with the vaccines. When we got to the hospital they told us they are too busy to see him and suggested I go to another hospital. I responded with no as he got his shots here Friday and your pet chat told us to come in. Furthermore we pay Banfield monthly for the highest package they have. They gave us his records and the cancellation number to our plan. Now we are anxious on what to do with our dog and the bill we will have going to an emergency vet. I wouldn’t come back nor do I want to continue to go to Banfield and am in search of a new Vet if anyone has recommendations.
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February 2024 by Pam N
This place is ok, it seems like the ladies in the front don’t wanna be there and like they’re overwhelmed. It also feels like they aren’t able to handle cats. When I tried calling later in the day they kept putting me on hold until it was closing time and obviously no one was there anymore. Poorly run place. Maybe hire more people.
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January 2024 by VICBURG001
My Maltese had a full extraction of teeth done and They did a wonderful job and treated my baby exceptionally well. I ve been going there for several years and no major issues. Thank you Banfield for taking care of LOVE.
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January 2024 by Sheona Sorhaindo
Heard a dog squealing. My husband looks and they are kneeling on my dog. She is well behaved. After the vet saw her she agreed that was unnecessary because of have docile she was. I was told because my husband was furious he was no longer allowed to come. I explained what happened and they said they looked at the camera no one was kneeling on the dog. I saw this and my husband. So I asked for the video. Shocker they never sent it to me. Do not leave your pets in the care of this facility. Go to any other one.
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December 2023 by Devon Holson
The staff was extremely caring and professional. You could tell they knew what they were doing, and enjoyed doing it. Outstanding experience!
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December 2023 by Kotone Shiomi
What utter waste of time. This place isn’t equipped to handle cats. They’ll charge for vaccinations & for the consultation without doing anything. The point of the vet is to get answers for your sick pets but I got no answers, only complaints about my cat being ‘aggressive’. It’s an insult to take people’s money without giving them service. Also, why was the vaccine administered on my cat but everything else they were unable to do because she was aggressive? I shouldn’t have to pay for a consultation fee if they did nothing. Also why do we make appointment if they are going to take the patients late? I waited past my appointment time for my animal to be seen. If you’re a cat owner, take them somewhere else. Somewhere equipped to take on cats.
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December 2023 by Ceci Gibson
Luv this place my dog has been a patient of Banfield for many years since the age of 1 he's an old man now about 8 anyway what I love most is that your information of your pet is in there system you can go to a Banfield anywhere and they'll be able to care for your pet all their medical records is in the system. I just love it. I love the doctors and their assistants.
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December 2023 by Michelle Granger
Best place for your pet care. Excellent customer service, Veterinarian had so much compassion for my husband and his cat needs. I would recommend Banfield Pet Hospital to anyone who needs pet care.
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November 2023 by Yanni Kontonicolaou
This Banefield has to be one the worst places to bring your dog/cat. Half the time all they have is drop offs and can’t give you a full consultation with the doctor and it’s impossible to get on the phone with these people. And to be completely honestly it feels like the hiring and training process is the same as they do for retail workers and i never feel like i get a a medical or trained answer out of anyone at this location. You guys have to do better
